Cheyla Webb
South Holland,IL
Summary
Security Officer with 6+ years of experience providing protection and surveillance services in diverse settings. Proven track record of protecting personnel and property,
executing security procedures, and resolving security issues.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas
12.2023 - Current
- Observe and report
- Regularly monitored security cameras and identified potential threats
- Utilized basic computer skills to complete reports and log daily activity
- Secure premises and work personnel
- Inform violators of policy and procedures
Security Officer
Inter-Con Security Systems
03.2023 - 12.2023
- Respond quickly to emergency situations to assess and deflect issues
- Patrolled and surveyed all grounds of the assigned clients’ site
- Investigated, reported on, and documented incidents
- Enforced company rules, policies and procedures
Security Officer
Allied Universal
02.2018 - 03.2023
- Greeted vendors and visitors at arrival
- Monitored CCTV cameras and other surveillance equipment to detect unusual activities or security threats
- Operated access control systems, including issuing and collecting keys, granted access to authorized personnel, and denying access to restricted areas
- Ensured all windows and doors were locked at buildings’ closing time
Shift Supervisor
Rainbow Apparel Store
02.2017 - 01.2018
- Operated POS system, rung purchases, processed transactions and returns
- Stocked and managed merchandise
- Organized new inventory on the floor and in back of store
- Located items for shoppers
- Opening and closing which included tasks of cash handling, keeping register at appropriate amount for all day transactions, maintaining cleanliness in the front of store, backroom, dressing rooms and bathrooms
Customer Service Representative
Connect International LLC
02.2016 - 01.2017
- Received inbound calls including transferred sales leads and calls from current and potential customers
- Placed outbound follow-up calls to sales leads and persuaded potential customers to complete and submit an application
- Answered questions about the product details, the company, and issues with account for the customers
- Assisted customers with any technical issues experienced with website and escalate any issues to management appropriately
- Perform basic account maintenance activities
- Meet Quality Assurance Requirements and other key performance metrics
Education
High School Diploma -
Michele Clark Magnet High School
Chicago, IL05.2015
Skills
- Security Awareness - Expert
- Risk Assessment - Expert
- Problem Solving - Expert
- Surveillance - Expert
- Access Control - Expert
- Effective Communication - Expert
- Integrity - Expert
Certification
- PERC Card
- AED Certification
- FOID Card
Timeline
Security Officer
Securitas
12.2023 - Current
Security Officer
Inter-Con Security Systems
03.2023 - 12.2023
Security Officer
Allied Universal
02.2018 - 03.2023
Shift Supervisor
Rainbow Apparel Store
02.2017 - 01.2018
Customer Service Representative
Connect International LLC
02.2016 - 01.2017
High School Diploma -
Michele Clark Magnet High School
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