Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
CHHEAN Paiseu

CHHEAN Paiseu

Phnom Penh Thmey, Sen Sok City. Phnom Penh

Summary

I am writing to express my interest in the Property Management Supervisor position. With i have over 2 year experience in Front office Supervisor and 1 year experience in Building Supervisor, I am confident in my ability to contribute effectively to your team.

In my last experience role as a Building Supervisor in Honking Land-Exchange Square Phnom Penh, I managed Building Operation and I also excelled in remote support and ensuring Front office department operation running smoothly.

I am excited about the opportunity to bring my skills and experience to your organization. Thank you for considering my application I look forward to discussing how I can contribute to your team.

Overview

5
5
years of professional experience

Work History

Building Supervisor

Honking Land-Exchange Square
Phnom Penh City
11.2022 - 11.2023
  • Daily arrange ERT and Working Station for Team subordinates.
  • Daily briefing with Teamwork and Vendors.
  • Managing vendors and contractors.
  • Training teamwork as scheduled, assigned by APM.
  • Managing Roster, Daily report, weekly report sent to APM, PM.
  • Managing Incident Report and other reports, Documents involving Audit Document equipment.
  • Managing Setup Events and managing operation mall, and building running smoothly.
  • Manage contractors who work on construction sites.
  • Manage CCTV Operation.
  • Report daily operation reports to APM and PM.

Front Office Supervisor

The Cyclo D’Angkor Hotel
Siem Reap City
01.2019 - 05.2021
  • Organizes, directs, and monitors daily activities of front desk agents.
  • Coordinating with the Housekeeping Dept for room arrival.
  • Take over shift incharge from A Shift.
  • Shortly briefing with the team and assign team to each station.
  • Ensures efficient, friendly, and professional guest registration, check-out, and telephone service. Supervises front guest service agents to ensure that established procedures are followed.
  • Overseeing daily guest communication.
  • Reviews the daily room availability and informs all appropriate staff.
  • Preparing the guest's personalized itinerary.
  • Assists front desk agents with resolution of guest problems/complaints, as needed.
  • Monitors and maintains the front desk area.
  • Possesses and maintains thorough knowledge of hotel services, facilities, policies, room rates, and area's attractions.
  • Performs other duties as assigned by manager.
  • Report daily report to OP and GM.

Guest Service Agent

Sokha Siem Reap Convention Center & Resort
Siem Reap City
06.2018 - 12.2018
  • Greeting guests on arrival.
  • Undertaking front desk service duties.
  • Administering check-in and check-outs.
  • Assigning rooms and issuing keys.
  • Processing guest payments and managing bills.
  • Coordinating with the Housekeeping Department.
  • Providing information for guests during their stay.
  • Resolving problems and dealing with conflict or tension with disappointed guests.
  • Coordinating third-party services, such as tour guides, taxis, airport transfers, and rental cars.

Education

Bachelor's Degree - Hospitality And Tourism Management

Southeast Asia University
Siem Reap Province
09-2018

High School Diploma -

Angkor High School
Siem Reap Province
01-2017

Certificate II of ASEAN Qualification - Hospitality Tourisme And Management

Ecole D'Hôtellerie Et De Tourisme Paul Dubrule
Siem Reap Province
08-2017

Skills

  • Equipment monitoring
  • Facilities Management
  • Security Systems
  • Performance Evaluations
  • Inventorying knowledge
  • Microsoft Office
  • Operations Management
  • Building Maintenance
  • Emergency Preparedness
  • First aid trained
  • Event planning proficiency
  • Property Management
  • Building security activities
  • Building inspection
  • Safety and compliance

Languages

English
Professional
Cambodian
Native/ Bilingual

Accomplishments

Here are shorter of the Awards i have received from Management:

  • Recognized for exceptional leadership and building management.
  • Awarded for achieving zero safety incidents over a 12-month period.
  • Honored for leading maintenance teams to consistently meet project goals.
  • Recognized for reducing energy consumption by 25% through green practices.
  • Achieved highest tenant satisfaction ratings in the company.
  • Delivered outstanding service to tenants, ensuring their satisfaction.

Timeline

Building Supervisor

Honking Land-Exchange Square
11.2022 - 11.2023

Front Office Supervisor

The Cyclo D’Angkor Hotel
01.2019 - 05.2021

Guest Service Agent

Sokha Siem Reap Convention Center & Resort
06.2018 - 12.2018

Bachelor's Degree - Hospitality And Tourism Management

Southeast Asia University

High School Diploma -

Angkor High School

Certificate II of ASEAN Qualification - Hospitality Tourisme And Management

Ecole D'Hôtellerie Et De Tourisme Paul Dubrule

Similar Profiles

CREATE PROFILE
CHHEAN Paiseu