CHI VANG
Hickory,NC
Summary
Ambitious college student looking for a position Performing excellent customer service support to customers in order to help improve their experience with the company Completing cash transactions efficiently and competently Complied with company policies to ensure food safety, sanitation, and the quality Ensure that orders are made correctly and promptly Delivered exceptional and friendly customer service Academic Excellence in English, Sewing, and Biology Welding Certificate Pathway ACT Workeys NCRC Certificate (Silver) Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
ES Technician 1
CVMC
Hickory , NC
09.2023 - Current
- Moved light furniture while cleaning areas behind them.
- Moved furniture when necessary for deep cleaning purposes.
- Conducted regular cleaning duties including sweeping floors, dusting shelves.
- Performed miscellaneous tasks such as cleaning tables, sweeping floors.
- Disinfected surfaces regularly with appropriate cleaning solutions.
- Completed each assigned cleaning project on schedule.
- Completed daily tasks assigned by management including cleaning duties.
Cashier
Chipotle
08.2022 - 07.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Selector
MDI
05.2022 - 07.2022
- Loaded, unloaded and moved products using various material handling equipment such as pallet jacks and hand-trucks.
- Organized the warehouse in a neat and orderly fashion for efficient stock location retrieval.
- Inspected incoming shipments for quality control purposes prior to accepting delivery into the warehouse facility.
- Utilized RF technology to scan barcodes of merchandise being loaded onto trailers for shipping.
- Followed safety procedures while operating all required machinery according to company standards.
- Audited pick lists against actual orders picked from shelves confirming accuracy of selection process.
- Reported any shortages or overages to supervisor immediately; took corrective action when necessary.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Operated hand trucks, pallet jacks, and forklifts to move materials.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
Crew Member
McDonalds
12.2021 - 05.2022
- Performing excellent customer service support to customers in order to help improve their experience with the company
- Completing cash transactions efficiently and competently
- Complied with company policies to ensure food safety, sanitation, and the quality
- Ensure that orders are made correctly and promptly
- Delivered exceptional and friendly customer service
Education
High School Diploma -
Saint Stephen High School
Hickory, NCSkills
- Adaptability
- Collaboration
- Attentive
- Analytical
- Communication
- Hardworking
- Attention to Detail
- Environmental Compliance
- Safety Equipment
- Heavy Lifting
Certification
- Welding Certificate Pathway
- ACT Workkeys NCRC Certificate (Silver)
References
Emily Toddhunter, Chipotle Manager, (949)-228-7345, (828) 322-5868
Academicexcellence
- English
- Sewing
- Biology
Languages
Hmong
Native/ Bilingual
Timeline
ES Technician 1
CVMC
09.2023 - Current
Cashier
Chipotle
08.2022 - 07.2023
Selector
MDI
05.2022 - 07.2022
Crew Member
McDonalds
12.2021 - 05.2022
High School Diploma -
Saint Stephen High School