Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Humanitarian Service
Languages
Timeline
Generic

ChiaLing Tsai

Lynnwood

Summary

Compassionate professional with extensive experience in customer service and teamwork. Proven skills in communication, empathy, and problem-solving, ensuring high-quality care for patients, particularly those with dementia. Committed to patient safety and satisfaction, with a strong focus on delivering personalized support to diverse populations. Recognized for exceptional bedside manner and accurate charting abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Nursing Assistant

Koelsch Senior Communities
Edmonds
03.2025 - Current
  • Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
  • Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
  • Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.

Salesperson

NEW EXTEND INTERNATIONAL CO., LTD
Taipei
10.2019 - 10.2020

I am patient and quick to assess and understand people's needs, allowing me to provide effective and timely support.

  • Utilized problem solving skills to identify customer needs and provide optimal solutions.
  • Developed excellent communication and interpersonal skills by interacting with customers on a daily basis.

Salesperson Trainer

LUCKY CAT MICRO-ENTERPRISE SYSTEM CO., LTD.
Taipei
03.2015 - 08.2019

I am committed to continuous self-improvement and encourage collaborative learning to foster growth and development for both myself and those around me.

  • Coached individual team members on techniques to enhance sales performance through effective communication strategies.
  • Facilitated workshops focusing on topics such as closing techniques, objection handling, negotiation tactics.

Education

Certification - Nursing Assistant

Seattle Central College
Seattle
05.2023

Diploma - Department of Mechanical Engineering

Hwa Hsia University of Technology
New Taipei City
06.2015

Skills

  • Patient care
  • HIPAA compliance
  • Collecting vital signs
  • Recording vital signs
  • Safety precautions
  • Positioning patients
  • Feeding assistance
  • Dressing assistance

Certification

  • Nursing Assistant
  • Heartsaver First Aid
  • Basic Life Support
  • Dementia Specialty Training
  • Mental Health Specialty Training

Volunteer Experience

Assistance with packing supplies, Public Health Needle Exchange, Seattle, WA, 02/01/23, 03/01/23

Humanitarian Service

Organized and delivered food and essential supplies to underprivileged children and charitable organizations for 2-3 years.

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual

Timeline

Nursing Assistant

Koelsch Senior Communities
03.2025 - Current

Salesperson

NEW EXTEND INTERNATIONAL CO., LTD
10.2019 - 10.2020

Salesperson Trainer

LUCKY CAT MICRO-ENTERPRISE SYSTEM CO., LTD.
03.2015 - 08.2019

Certification - Nursing Assistant

Seattle Central College

Diploma - Department of Mechanical Engineering

Hwa Hsia University of Technology