Chiamaka Onuoha
Fredericksburg,VA
Summary
Strategic-minded professional with a proven background in Learning and Development, seeking an opportunity to contribute expertise and drive organizational growth. Skilled in instructional design, program management, and fostering a culture of continuous learning. Adept at leveraging learning solutions to drive employee engagement, optimize organizational performance, and achieve long-term business objectives. Committed to developing innovative training programs that empower individuals and teams to reach their full potential and contribute to the organization's success.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Talent Development Programs Administrator
Project Management Institute, PMI
06.2022 - Current
- Redesigned onboarding learning processes, creating comprehensive online orientation program that reduced onboarding time by 30% and increased new employee engagement.
- Managed implementation of new Learning Management System (LMS), overseeing migration of training materials and successfully training over 500 employees on new platform.
- Coordinate rollout of company-wide compliance training program, ensuring all employees complete required training within designated timeframe and achieving 98% compliance rate.
- Streamlined and enhanced employee development request process, reducing turnaround time by 40% and increasing employee satisfaction by 25% through implementation of automated system and personalized guidance for career progression.
- Leverage data analytics to identify skill gaps within organization and implemented targeted training initiatives, resulting in 15% improvement in employee performance and productivity.
- Developed and administered 22 asynchronous e-learning modules annually with articulate Storyline 360, Adobe Premiere Pro, and maintained over 50 training materials with Dayforce LMS.
- Manage learning and development programs of PMI's DE&I team to promote inclusivity and support ERG's.
Learning and Development Manager
Falmouth Institute
10.2020 - 06.2022
- Implemented new training delivery model, reducing annual training costs by 20% while maintaining same level of program effectiveness, resulting in savings of $100,000.
- Directed curriculum-related activities with Subject Matter Experts (SMEs), facilitating collection of comprehensive information on policies, technical procedures, business processes, and related practices, resulting in development of highly targeted and impactful training materials that increased learner engagement by 30%.
- Implemented new leadership development program for tribal clients that resulted in 20% improvement in their leadership effectiveness scores based on 360-degree feedback assessments.
- Managed and organized 10 conferences with 500 participants each, totaling 5,000 attendees.
- Selected and secured high-profile keynote speakers, resulting in 30% increase in attendee satisfaction ratings, and developed conference topics based on market research, leading to 20% increase in session attendance.
- Implemented assessment tools and instructional design strategies to enhance training programs, resulting in 25% increase in tribal organizational employee knowledge retention and 15% improvement in performance outcomes for tribal organizations.
- Developed curriculum in collaboration with Subject Matter Experts (SMEs) for Consultation with Tribes, resulting in successful acquisition of 4-year training and development contract with Department of Interior (DOI).
Curriculum Developer Specialist
Falmouth Institute
09.2019 - 10.2020
- Increased registration of virtual sessions by 35% through content modification and keyword marketing.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Supported logistics for programs, meetings both virtual and in-person, and events, including room reservations, agenda preparation, and calendar maintenance using outlook.
- Produced monthly reports that analyzed progress of and interest in monthly scheduled training with use of advanced Excel spreadsheet functions.
- Researched, wrote, edited, and proofread manual for Tribal organizational-related topics such as Roles and responsibilities of Council members, Gaming, Grants Management, and HR certification program.
- Managed Trainers and developed internal training manual that conveyed organizational goals and expectations.
Office Administrator
CBN Health Services
02.2018 - 08.2019
- Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Reconciled account files and produced monthly reports to keep Office Manager informed about office operations.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Produced high-quality documents, spreadsheets and presentations for internal needs using MS Office suite.
- Managed over 30 customer calls per day.
- Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
Education
BBA - Business Administration
South University
Savannah, GA12.2016
Skills
- Instructional Design
- Learning Management Systems
- Program Management
- Employee Learning and Development
- Strategic Planning
- Content Development
- Organizational Development
- Employee Engagement
- Employee Relations
- Needs Assessment
- Stakeholder Management
Certification
Learning Management Systems (LMS), HRIS and Content Management Systems (CMS):
- Dayforce, Administrate, Cornerstone, Ceridian, Salesforce, Sharepoint
e-Learning Authoring Tools:
- Articulate Rise, Articulate Storyline, Adobe Captivate,
Virtual Training Platforms:
- Zoom, Microsoft Teams, WebEx, or Adobe Connect.
Multimedia and Design Tools and Video Editing Software:
- Adobe Creative Suite (Photoshop, Illustrator), Camtasia, Vyond, Adobe Premiere Pro
Assessment and Evaluation Tools:
- SurveyMonkey, Qualtrics, Culture Amp
Project Management Software and E commerce:
- Magento, Asana, Trello, Microsoft Project, Monday, Jira
Microsoft Office Suite and Google Drive:
- Proficiency in Microsoft Office tools, such as Word, Excel, PowerPoint, and Outlook
Data Analysis and Reporting:
Microsoft Excel (advanced functions, pivot tables), Tableau
Timeline
Talent Development Programs Administrator
Project Management Institute, PMI
06.2022 - Current
Learning and Development Manager
Falmouth Institute
10.2020 - 06.2022
Curriculum Developer Specialist
Falmouth Institute
09.2019 - 10.2020
Office Administrator
CBN Health Services
02.2018 - 08.2019
BBA - Business Administration
South University
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