Chianne Hall
Banfield Pet Hospital
Kissimmee,FL
5
years of professional experience
Veterinary professional with extensive experience in veterinary support and administrative tasks. Known for fostering positive relationships, enhancing customer satisfaction, and driving effective team coordination to ensure optimal patient outcomes.
Work History
Veterinary Assistant
4 Years 9 Months- Supported veterinarians during clinical procedures by maintaining patient comfort and safety throughout examinations.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with surgeries, and diagnostic procedures.
Shift Lead
2 Years 2 Months- Supervised daily operations, ensuring high-quality patient care and client satisfaction.
- Trained and mentored team members on protocols and best practices for veterinary services.
- Coordinated scheduling of staff to maintain efficient workflow during peak hours.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
Education
Certified Veterinary Assistant - Veterinary Science
Skills
Customer engagement
Administrative support
Administrative tasks
Time management
Conflict resolution
Critical thinking
Reliability
Office administration
Patient record management
Patient care
Accomplishments
- Collaborated with team of 20 in the development of Banfield Pet Hospital Leesburg Village Market - Was placed in training for Practice Manager.
Timeline
Shift Lead
Banfield Pet Hospital
06.2024 - 08.2026Read More
Veterinary Assistant
Banfield Pet Hospital
01.2022 - CurrentRead More
Southern Technical College
Certified Veterinary Assistant from Veterinary Science
Read More