Chiara Alfaro-Dyszkant
Franklin,TN
Summary
A highly motivated individual experienced in marketing, communications, and public relations. Possesses a strong background in developing and executing marketing campaigns and strategies to increase brand awareness. Proven track record of utilizing creative and innovative initiatives to increase revenue and market share. Excellent communication, interpersonal, and organizational skills with the ability to manage numerous projects simultaneously.
Overview
8
8
years of professional experience
Work History
Marketing Coordinator
New Belgium Brewing
San Francisco
03.2023 - 08.2023
- Answered general marketing inquiries by email, phone, and mail
- Developed visually engaging marketing materials to support product launches and promotions
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes
- Scheduled and managed retail events
- Distributed point-of-sale materials (POS)
- Developed marketing strategies and tactics in support of New Belgium Brewery
- Boosted sales by designing and executing creative email marketing campaigns
- Streamlined internal communication processes, resulting in more efficient project management
- Managed relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery
Property Manager/Leasing Agent
Action Property Management
San Francisco, US
12.2019 - 04.2023
- Managed daily administrative tasks, including owner and tenant relations and rent collections
- (468-unit location)
- Reported the property's financial status, occupancy and expiring leases to property owners and Board members
- Met potential tenants, showing them the property and assessing their applications in accordance with anti-discrimination laws
- Advertised vacant properties and streamlined the hiring process for new leasing/front desk agents
Patient Relations Specialist
Nationwide Medical
Agoura Hills, US
09.2015 - 08.2017
- Arranged contracts for maintenance, trash removal, landscaping, security and other ongoing services and managed disputes with these service providers where appropriate
- Investigated and resolved property complaints and rental violations
- Coordinated tenant move-in and out process and orientated new tenants to property
- Planned, scheduled, and coordinated general maintenance and major repair projects
- Developed and maintained professional relationships with residents, community and owners
- Followed HIPAA compliance while collecting patients' information over the phone and entered into the company's computer system
- Completed all daily living tasks to enhance the quality of life of elderly patients
- Designed, developed, and tested embedded software applications for use in the CPAP industry
- Participated in facility surveys and inspections made by authorized governmental agencies
- Documented patient information obtained from interviews
- Conducted hundreds of phone calls per day to schedule shipments of supplies and verify patient information
- Performed administrative tasks such as filing paperwork, creating reports, updating databases
- Utilized interpersonal skills such as active listening, empathy, problem solving, conflict resolution, and negotiation tactics
- Advised management on effective ways to address customer concerns or complaints
- Maintained positive relationships with patients through proactive communication techniques
Education
Bachelor of Science in Business Administration -
San Francisco State University
San Francisco, CA05.2019
Skills
- Microsoft Office Suite
- Advanced Excel experience
- All major social media platforms (Facebook, Instagram, Snapchat, Twitter, Tiktok, etc)
- Experienced in multiple SaaS platforms
- Customer Relationship Management
- Campaign Performance Tracking
- Event Coordination
- Operations Management
Timeline
Marketing Coordinator
New Belgium Brewing
03.2023 - 08.2023
Property Manager/Leasing Agent
Action Property Management
12.2019 - 04.2023
Patient Relations Specialist
Nationwide Medical
09.2015 - 08.2017
Bachelor of Science in Business Administration -
San Francisco State University
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