Chiara Kitchen
High Point,NC
Summary
Systematic professional with exceptional organizational, planning and multitasking abilities. Specializing in decontaminating, processing, sterilizing instruments for use in medical procedures. Energetic Hostess with exceptional experience-enhancing customer experiences in a foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Friendly Barista with great people skills and sales experience. Positive and upbeat with a team-oriented attitude. Caring Pet Sitter brings experience in medication administration and basic animal care. Attentive and detail-oriented with passion for helping pet owners feel confident and at ease about pets' welfare while away.
Overview
9
9
years of professional experience
Work History
Sterile Processing Technician
Cone Health System
11.2022 - Current
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Picked instruments and supplies for surgeries.
- Facilitated seamless communication between departments, coordinating with clinical staff on equipment needs and availability.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Facilitated positive working environment by mentoring new technicians, fostering team-oriented atmosphere.
Lead Hostess
The Cheesecake Factory
06.2020 - 11.2022
- Awarded “Employee of the Month” for the month of July in 2022
- Assisted management training, and evaluating new host/hostess staff members to maintain a high-performing team.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Took reservations by phone, answered customer questions and informed of accurate wait times.
Animal Caregiver
Family Friend
06.2019 - 08.2019
- Supervised and cared for Pitbull age 2, in owners' absence
- Provided basic dog grooming (cutting nails, bathing, brushing)
- Applied pet medication when requested
- Supplied pet with food and water
- Cleaned animals' quarters
- Provided 20-30 minutes of walk and play time outside daily
- Assisted owner with obedience training (sit, lay down, go inside kennel).
- Exercised animals regularly with walks and rigorous play activities.
- Gave animals proper attention to promote secure environment in owner's absence.
Babysitter
The Garcia Family
01.2017 - 01.2018
- Cared for toddler age 2, and two girls age 4 and 6, during weekends and summer breaks
- Engaged children with fun activities, such as games, puzzles or pretend play
- Ensured children were fed, bathed if needed, and had afternoon nap prior to parents return in evening
- Cleaned and organized house whenever was necessary, minimizing parents clean-up time upon their return home
Barista
House Of Prayer Coffee Shop
01.2016 - 01.2017
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Collected and authorized payments of guests.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained cleanliness and sanitation
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Operated cash register for cash with excellent accuracy levels.
Education
Associate of Science - General Science
Guilford Technical Community College
Jamestown, NC05.2023
High School Diploma -
Jf Webb High School of Health And Life Sciences
Oxford, NC06.2019
Skills
- Organizational Skills
- Instrument Cleaning and Sterilization
- Computer Skills
- Steam Autoclaves Operation
- Hospitality Management
- Infection Control
- Professional Phone Etiquette
- Team Player
- Guest Satisfaction
- Adaptability and Dependability
- Menu Memorization
- Preventive Maintenance
- Animal Care
Additional Information
- Authorized to work in the US for any employer
Timeline
Sterile Processing Technician
Cone Health System
11.2022 - Current
Lead Hostess
The Cheesecake Factory
06.2020 - 11.2022
Animal Caregiver
Family Friend
06.2019 - 08.2019
Babysitter
The Garcia Family
01.2017 - 01.2018
Barista
House Of Prayer Coffee Shop
01.2016 - 01.2017
High School Diploma -
Jf Webb High School of Health And Life Sciences
Associate of Science - General Science
Guilford Technical Community College
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