Chiara Knoernschild
Valrico
Summary
Dynamic team leader specializing in customer relationship management and process optimization. Demonstrated expertise in training personnel, boosting team productivity, and delivering customized solutions, ensuring excellence and timely project execution.
Overview
5
5
years of professional experience
Work History
Pressure Washer - Team Lead
GrimeBusters Exterior Cleaning Tampa Bay
Brandon
01.2021 - Current
- Engaged customers to identify specific cleaning needs and deliver tailored solutions.
- Trained new staff in pressure washing techniques and equipment handling.
- Provided leadership and guidance to team members.
- Assessed job sites to determine optimal cleaning approaches for various surfaces.
- Collaborated with team members to enhance efficiency on large-scale projects.
- Executed pressure washing services for residential and commercial properties.
- Provided leadership and guidance to ensure timely task completion and high standards.
- Identified process improvement opportunities, implementing necessary changes.
- Developed strategies to boost team productivity and enhance customer service levels.
Chiropractic Assistant - Office Manager
100% Chiropractic
Wesley Chapel
08.2024 - 04.2025
- Facilitated patient inquiries about treatments and chiropractic services.
- Maintained organized patient records for precise billing and insurance processing.
- Coordinated with insurance providers to verify coverage and treatment eligibility.
- Processed patient check-ins and managed payment transactions efficiently.
- Trained new staff on office protocols and effective patient interaction techniques.
- Administered laser treatments following established protocols for medical red-light therapy.
- Delivered licensed stretch therapy to patients, improving overall treatment outcomes.
- Managed office inventory and placed new supply orders.
Education
High School Diploma -
Bloomingdale Senior High School
Valrico, FL05-2022
High School Diploma -
Private Wirtschaftsschule Scheibner
Germany07-2020
Skills
Team leadership
- Process improvement
- Customer relationship management
- Time management
- Communication skills
- Training and mentoring
- Problem solving
- Attention to detail
- Project coordination
- Organizational skills
- Patient management
- Insurance coordination
- Laser treatment administration
- Patient care and education
- Appointment scheduling
- First aid and CPR certification
- Front desk administration
Languages
English
Native/ Bilingual
German
Native/ Bilingual
References
References available upon request.
Timeline
Chiropractic Assistant - Office Manager
100% Chiropractic
08.2024 - 04.2025
Pressure Washer - Team Lead
GrimeBusters Exterior Cleaning Tampa Bay
01.2021 - Current
High School Diploma -
Bloomingdale Senior High School
High School Diploma -
Private Wirtschaftsschule Scheibner