Chiarra Quaites
Hairstylist
Polk City,IA
Summary
Experienced hairstylist, skilled in problem-solving, and team collaboration. Recognized for delivering exceptional client experiences and maximizing service efficiency through effective appointment management. I am flexible with creating my own schedule.
Overview
10
10
years of professional experience
Work History
Hairstylist
Self-employeed
DesMoines, IA
06.2016 - Current
- Provided personalized hair consultations to determine client preferences and styles.
- Performed a variety of hairstyling techniques
- Maintained a clean and organized work area to ensure a welcoming environment.
- Utilized professional-grade tools and products for optimal hair care results.
- Built strong client relationships through effective communication and service quality.
- Managed appointment scheduling to maximize daily client service efficiency.
- Educated clients on hair care techniques and product usage for maintenance.
- Greeted customers, answered phones and booked appointments.
- Assisted other stylists with busy periods in the salon.
- Upsold additional services when appropriate to increase sales volume.
Collections Agent
Wells Fargo
West Des Moines, Iowa
08.2017 - 2018
- Managed customer accounts to ensure timely payments and resolve disputes.
- Conducted outreach calls to delinquent accounts and maintained accurate records.
- Collaborated with team members to streamline collection processes and improve efficiency.
- Provided exceptional customer service while negotiating payment arrangements with clients.
- Analyzed account histories to identify trends and recommend solutions for collections.
- Educated clients on account statuses and available repayment options effectively.
Education
Cosmetology - Hair
La'James International College
Johnston, IA07-2016
High School Diploma -
Home-schooled
Des Moines, IA05-2014
Skills
- Appointment management
- Account management
- Data analysis/entry
- Digital literacy
- Network troubleshooting
- Conflict resolution
- Effective communication
- Sales generation
- Team collaboration
- Team leadership
- Time management
- Problem solving
- Braiding and weaving
- Photography experience
- Networking expertise
- Customer service, consulting
Timeline
Collections Agent
Wells Fargo
08.2017 - 2018
Hairstylist
Self-employeed
06.2016 - Current
Cosmetology - Hair
La'James International College
High School Diploma -
Home-schooled