Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Chiazar E. Arah

Phoenix,AZ

Overview

15
15
years of professional experience

Work History

Event Planner and Executive Assistant

Onyx Wealth Realty
Phoenix, AZ
02.2020 - Current
  • Coordinated and executed corporate events, open houses, and client appreciation events, enhancing brand visibility and client engagement
  • Managed executive calendars, travel arrangements, and daily operations to ensure seamless workflow and time management
  • Collaborated with marketing teams to create promotional materials and social media content, increasing event attendance by 20%
  • Oversaw vendor relationships and contract negotiations, ensuring quality service and adherence to budget constraints
  • Implemented organizational systems that improved office efficiency and streamlined communication between departments
  • Provided personalized client support, fostering long-term relationships and increasing client satisfaction

Owner / Operator

Sweet Simplicity Events
Phoenix, AZ
02.2018 - Current
  • Lead end-to-end project management for over 50 high-profile weddings and corporate events, managing all aspects from ideation, scheduling, and budgeting to vendor coordination and on-site execution
  • Increased client satisfaction by 25% through streamlined event communication, ensuring clarity and efficiency at each project milestone
  • Negotiated contracts and secured competitive pricing with vendors, successfully managing event budgets ranging from $10K to $150K
  • Directed event teams of 5-20 staff, ensuring smooth collaboration and execution during event preparations and day-of logistics
  • Developed process improvements that reduced vendor onboarding time by 30%, optimizing timelines and improving client-vendor communication
  • Created tailored event concepts that resulted in a 30% increase in repeat business, ensuring that each event reflected the client's vision while staying within budgetary constraints

Donor Relations Coordinator

Xavier College Preparatory
Phoenix, AZ
10.2017 - 02.2019
  • Managed multi-phase donor engagement projects, including donor mailings, scholarship fund campaigns, and events, resulting in a 20% increase in donor retention year-over-year
  • Administered the Raiser's Edge Donor Database, overseeing donor contribution tracking, data analysis, and actionable insights to improve donor targeting and retention strategies
  • Optimized donor acknowledgment and gift processing systems, reducing response times by 40% and enhancing efficiency
  • Collaborated with development teams to plan and execute donor outreach programs, aligning with organizational fundraising goals
  • Spearheaded the transition to a digital donor engagement platform, improving overall donor communication and tracking by 35%
  • Coordinated annual giving campaigns, surpassing annual fundraising targets by 15% through strategic outreach and targeted donor communications

Specialized Member Services Representative - Life Insurance

USAA
Phoenix, AZ
08.2015 - 10.2017
  • Managed life insurance and Medicare supplement policy projects, ensuring client satisfaction through handling renewals, claims, and financial planning support
  • Spearheaded corporate events, including United Way campaigns, overseeing project timelines, developing communication strategies, and managing event logistics
  • Identified inefficiencies in client communication processes, leading to a 15% increase in policy renewals by improving customer service channels
  • Directed internal engagement initiatives, creating team development opportunities and facilitating communication between departments
  • Managed a portfolio of 100+ clients, ensuring each received personalized service, and increased overall customer retention by 10%
  • Worked closely with product teams to streamline policy renewal processes, reducing processing time by 20% and enhancing the customer experience

Advisory Services Coordinator

Robert Half Staffing Agency (Contract)
Phoenix, AZ
01.2011 - 01.2012
  • Provided project support for high-profile clients such as Corpedia (NYSE) and Make-A-Wish Foundation, managing timelines, coordinating communications, and ensuring contract compliance
  • Managed marketing budgets and growth strategies for Yelp, Inc., increasing user engagement by 25% through targeted campaigns
  • Developed and implemented social media strategies, boosting client visibility and brand awareness
  • Oversaw the execution of quarterly advisory board meetings, ensuring seamless logistics, preparation of meeting materials, and post-meeting follow-ups
  • Supported leadership teams with strategic planning, resulting in a 15% improvement in project delivery timelines for multiple clients
  • Facilitated cross-functional team collaborations to ensure project milestones were met, and maintained strong client relationships through effective communication

Instructional Specialist PRN

Arizona State University
Phoenix, AZ
01.2010 - 01.2011
  • Supported faculty through managing scheduling, project timelines, and student communications in asynchronous learning platforms
  • Improved internal process efficiencies, reducing response times to academic inquiries by 25% and enhancing program effectiveness
  • Created and distributed instructional materials to faculty and students, ensuring all online learners had access to necessary resources, improving student engagement by 15%
  • Monitored student progress and facilitated virtual office hours, providing individualized support and helping increase course completion rates by 10%
  • Led a team tasked with identifying and implementing improvements to the student feedback loop, reducing unresolved issues by 30%

Education

Master's - Innovative Leadership and Management

Western International University
Phoenix, AZ
01.2010

Bachelor of Science - Legal Studies and Business

University of Central Florida
Orlando, FL
01.2006

Skills

  • Project Management
  • Budgeting & Resource Allocation
  • Raiser's Edge
  • Salesforce
  • Vendor Negotiation
  • Process Optimization
  • Event Coordination
  • Client Relationship Management
  • MS Office Suite (Word, PowerPoint, Excel)
  • Google Sheets
  • Data Management
  • MLS

Affiliations

  • Dress for Success Mentor Program
  • Greater Phoenix Urban League Young Professionals - Fundraising Chair
  • Boys and Girls Club Charities Volunteer Manager
  • St. Vincent De Paul Volunteer
  • Current Volleyball Head Coach Xavier College Preparatory, AZ Storm Elite Volleyball Club

References

Available upon request

Timeline

Event Planner and Executive Assistant

Onyx Wealth Realty
02.2020 - Current

Owner / Operator

Sweet Simplicity Events
02.2018 - Current

Donor Relations Coordinator

Xavier College Preparatory
10.2017 - 02.2019

Specialized Member Services Representative - Life Insurance

USAA
08.2015 - 10.2017

Advisory Services Coordinator

Robert Half Staffing Agency (Contract)
01.2011 - 01.2012

Instructional Specialist PRN

Arizona State University
01.2010 - 01.2011

Master's - Innovative Leadership and Management

Western International University

Bachelor of Science - Legal Studies and Business

University of Central Florida

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Chiazar E. Arah