Chibuzo C. Ukpong
Seattle,Washington
Summary
Results-driven Accounting Professional with experience in record management and customer support. Expertise in financial record keeping, data entry, and document management enhances operational efficiency. Holds a Bachelor's degree in Computer Science, seeking roles in administrative, accounting, or information management.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
Work History
Client Relationship and Logistics Manager
Gr8 Dreams, Ltd.
01.2019 - 01.2024
- Acted as the primary liaison between clients and the company, ensuring satisfaction, retention, and alignment of expectations.
- Responded promptly to client relationships through regular meetings and proactive engagement.
- Developed and implemented strategies to retain existing clients and boost long-term client value.
- Collaborated with internal teams to ensure smooth execution of projects, timely delivery and quality service.
- Documented clients' interaction and maintained accurate records to support service continuity and analysis.
- Anticipated client needs in understanding their policies and benefits.
- Managed travel arrangements/hotel reservations.
Business Development Executive
Igate Global, Ltd.
01.2008 - 01.2018
- Researched and sourced materials
- Assessed staff performance and internal control/reports.
- Updated company leadership on progress and market shifts
- Collaborated with product or service teams to shape launch plans or adopting strategies for new regions.
- Attended industry conferences, trade shows, and network events to build brand visibility and acquire prospects.
- Maintained and grew relationships with newly acquired clients to ensure long-term retention.
Administrative Officer (NYSC)
Bayelsa State Water Board
01.2007 - 01.2008
- Organized filing system for important and confidential documents
- Prepared regular reports on expenses and office budgets
- Distributed and stored correspondence (e.g., letters, emails, and packages)
- Supported administrative tasks including data entry and document management
- Managed ordering, stocking, and maintaining office inventories
- Prepared meeting agendas, documents, minutes, and tracked action items
- Prepared proposals, cold called prospects, maintained diaries of principle executives
Librarian
Shell
Warri, Nigeria
01.2001 - 01.2002
- Organized and cataloged books, journals, and training materials
- Assisted users in locating information and resources
- Maintained library materials, records, and inventories
- Managed databases, document filing, and archives
- Utilized computer systems for record keeping and information retrieval
- Supported staff and trainees with research materials
- Organized training and educational resources
- Shell Intensive Training Program (SITP)
Finance & Accounts Officer
Nigerian Gas Company
01.1999 - 01.2000
- Processed invoices and payments to facilitate timely transactions and maintain cash flow
- Reconciled accounts and financial transactions
- Prepared accounting records and supporting documents to assist in financial audits and reviews
- Maintained accurate financial records and documentation to ensure compliance and support reporting
- Maintained accurate filing systems for financial information
Education
Bachelor of Science (B.Sc.) - Computer Science
Ambrose Alli University
NigeriaSenior Secondary School -
Nigeria Navy Secondary School
Lagos, Lagos 06.1989 - 01.1994
Skills
- Client relationship management
- Client Engagement
- Logistics coordination
- Supply chain management
- Accounts payable receivable
- Financial Recordkeeping
- Records Management
- Database Management
Additional Trainings Certifications
- CPR & AED Certificate, 10/15/25
- Word & Excel Training, 03/01/25
Timeline
Client Relationship and Logistics Manager
Gr8 Dreams, Ltd.
01.2019 - 01.2024
Business Development Executive
Igate Global, Ltd.
01.2008 - 01.2018
Administrative Officer (NYSC)
Bayelsa State Water Board
01.2007 - 01.2008
Librarian
Shell
01.2001 - 01.2002
Finance & Accounts Officer
Nigerian Gas Company
01.1999 - 01.2000
Senior Secondary School -
Nigeria Navy Secondary School
06.1989 - 01.1994
Bachelor of Science (B.Sc.) - Computer Science
Ambrose Alli University