Chicco Soza
Iowa City,IA
Summary
Experienced machine operator with extensive background in manufacturing environments and machinery operation. Proficient in applying advanced mathematical concepts and gauging techniques for precise part inspection and measurement. Skilled in machine maintenance, including cleaning and disassembly, ensuring optimal performance and safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Delivery Driver
TForce
Cedar Rapids, Iowa
03.2025 - 07.2025
- Delivered packages efficiently across designated routes.
- Loaded and unloaded packages following company protocols.
- Operated delivery vehicle while adhering to safety regulations.
- Maintained vehicle cleanliness and ensured proper maintenance checks.
- Managed delivery paperwork and reported any discrepancies promptly.
- Adapted to changing schedules and urgent delivery requests effectively.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Received daily delivery instructions and route assignments from dispatch.
- Handled merchandise in accordance with product handling standards.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Inspected vehicle and maintained gas, oil and water levels.
- Notified customers of delays to decrease calls to support.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Monitored fuel level throughout shift and refueled when necessary.
- Ensured accurate completion of all paperwork associated with deliveries.
- Verified accuracy of items loaded onto truck against shipping documents.
- Checked tires for proper inflation before leaving on each route.
- Conducted emergency vehicle repairs to restore safety and dependability.
PATIENT CARE TECHINICIAN
UNIVERISTY OF IOWA HOSPITALS AND CLINICS
Iowa City, IOWA
07.2023 - 01.2025
- Provided direct patient care and assistance to healthcare team members.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Participated in quality improvement activities within the department.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
Cleaner Supervisor
Sozagroup LLC
Iowa City, Iowa
10.2021 - 07.2023
- Supervised cleaning staff to ensure adherence to company standards.
- Coordinated daily cleaning schedules for optimal workflow efficiency.
- Trained new employees on proper cleaning techniques and safety protocols.
- Inspected facilities for cleanliness and identified areas needing improvement.
- Managed inventory of cleaning supplies and equipment maintenance schedules.
- Implemented best practices for waste management and recycling initiatives.
- Enforced health and safety regulations to create a safe work environment.
- Ensure all cleaning materials, equipment and supplies are available as needed and that they are used correctly.
- Carry out regular inspections of work areas to ensure cleanliness standards are met and that health and safety regulations are adhered to.
- Supervise and coordinate the daily cleaning activities in assigned areas, ensuring all tasks are completed to a high standard.
- Provide guidance, support and direction to cleaners, ensuring they have the necessary resources to complete their duties.
- Respond promptly to customer complaints regarding cleanliness issues or any other related matters.
- Organise regular deep cleans in critical areas such as bathrooms or kitchens; monitor progress throughout the process.
- Ensure all machinery is in good working condition by carrying out regular checks; arrange repairs as necessary.
- Train new cleaners on job procedures, safety protocols and proper use of cleaning products and equipment.
- Schedule staff shifts according to operational requirements while considering individuals' availability.
- Monitor stock levels of consumables such as soap, toilet paper and order additional supplies when needed.
- Develop performance objectives for cleaners with an emphasis on quality service delivery; conduct appraisals as required.
- Promote good working relationships between cleaners by encouraging team spirit among colleagues.
- Investigate accidents or incidents involving employees within the team; take corrective action where necessary.
- Handle disciplinary issues according to established procedures; document warnings given in accordance with organizational guidelines.
- Assist in developing budgets for cleaning operations; identify cost-saving opportunities wherever possible.
- Ensure compliance with company policies relating to health and safety at work; provide advice where appropriate.
- Participate actively in recruitment processes by interviewing candidates for cleaner positions; make recommendations accordingly.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Verified each completed room against standard plans to maintain consistency.
- Reviewed employee performance and devised improvement plan to achieve goals.
- Delegated work to staff, setting priorities and goals.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
Environmental Services Housekeeper
University of Iowa Hospital and Clinics
Iowa City, IOWA
03.2021 - 10.2021
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Vacuumed carpets and upholstered furniture.
- Swept, mopped, scrubbed and waxed floors.
- Dusted furniture, pictures, window sills and other surfaces.
- Emptied trash receptacles and disposed of waste materials properly.
- Stocked linen closets with fresh linens as needed.
- Replenished supplies such as soap, toilet paper and paper towels in restrooms.
- Maintained cleaning equipment in a clean and orderly fashion.
- Removed spots from rugs using appropriate methods.
- Performed general maintenance duties such as changing light bulbs or fixing broken locks on doors and windows.
- Responded promptly to requests for housekeeping services from staff or visitors.
- Assisted in the set-up of conference rooms for meetings or events.
- Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
- Inspected all areas after completion of work to ensure that they were cleaned properly.
- Attended required training sessions related to housekeeping tasks.
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Exceeded facility standards regularly by working with detail-oriented approach.
- Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
Food Delivery Driver
Independant
Iowa City, Iowa
01.2020 - 03.2021
- Delivered food orders to customers in a timely manner.
- Communicated with customers regarding order status and delivery details.
- Managed route planning for efficient delivery times.
- Ensured food safety and quality standards during transport.
- Provided exceptional customer service while resolving delivery issues.
- Collaborated with restaurant staff for order accuracy and special requests.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Ensured that the correct order was delivered to the customer.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Provided excellent customer service throughout the delivery process.
- Carried food in insulated bags to maintain hot or cold temperature.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Delivered fresh food to customers across local area.
- Followed all safety protocols while driving.
- Navigated local streets and highways with ease using GPS system.
- Contacted customers if there were delays in delivery due to traffic or other issues.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
- Maintained cleanliness of vehicle interior and exterior.
- Loaded and unloaded delivery vehicles with food items.
- Collected tips from customers through hands-free electronic methods.
- Recorded weekly hours and mileage for accurate payment.
- Engaged in basic vehicle maintenance tasks, such as cleaning, refueling, and minor repairs, to ensure continuous operation.
Machine Operator/ DAF (Dissolved Air Floatation)
Tyson Foods
Columbus Junction, IOWA
05.2017 - 01.2020
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments, such as calipers, micrometers, and gauges.
- Adjust machine settings to complete tasks accurately.
- Perform periodic maintenance on machines, such as cleaning and lubrication.
- Maintain records of completed work and production data, including volume produced and time required for each task.
- Observe machine operations to detect any problems or defects in the finished product.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Record production information such as quantities produced and materials used on daily logs.
- Carry out regular safety checks on machinery prior to operation.
- Comply with company policies regarding quality control procedures.
- Collaborate with other departments when necessary for the successful completion of projects.
Evap Assembler
NIS LLC
North Liberty, Iowa
10.2016 - 05.2017
- Assembled components using hand tools and machinery to meet production standards.
- Collaborated with team members to optimize assembly line efficiency.
- Maintained a clean and organized workspace to ensure safety compliance.
- Followed detailed assembly instructions and schematics accurately.
- Trained new employees on assembly processes and safety protocols.
- Reported equipment malfunctions and requested repairs promptly for minimal downtime.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Align components for proper fit and adjust as necessary during the assembly process.
- Completed accurate assembly work by positioning and aligning components.
- Collaborate with team members to optimize workflow processes within the department.
- Identify problems that may affect product quality and take corrective action when required.
- Notify supervisors of any potential issues that may cause delays in production schedules.
- Adhere strictly to health and safety regulations while carrying out daily tasks.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Assist in training new employees on proper safety procedures while operating machinery.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Cleaned and lubricated parts, equipment, and machinery.
- Identified and resolved assembly and production issues or malfunctions.
Education
High School Diploma -
Institut ANGO- ANGO
KINSHASA09-2002
Skills
- Supply restocking
- Emergency response
- Corrective action planning
- Safety compliance
- Package handling
- Time management
- Equipment maintenance
- Documentation accuracy
- Effective communication
- Team collaboration
- Attention to detail
- Training and mentoring
Certification
- CUSTOMER SSERVICE CERTIFICATION
- BASIC CERTIFIED CUSTODIAL TECHNICIAN
Accomplishments
- CERTIFICATE OF ACHIEVEMENT M.A.D STREAK
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Languages
French
Native language
Swahili
Intermediate (B1)
B1
English
Upper Intermediate (B2)
B2
Lingala
Proficient (C2)
C2
Interests
Industrial technology
Timeline
Delivery Driver
TForce
03.2025 - 07.2025
PATIENT CARE TECHINICIAN
UNIVERISTY OF IOWA HOSPITALS AND CLINICS
07.2023 - 01.2025
Cleaner Supervisor
Sozagroup LLC
10.2021 - 07.2023
Environmental Services Housekeeper
University of Iowa Hospital and Clinics
03.2021 - 10.2021
Food Delivery Driver
Independant
01.2020 - 03.2021
Machine Operator/ DAF (Dissolved Air Floatation)
Tyson Foods
05.2017 - 01.2020
Evap Assembler
NIS LLC
10.2016 - 05.2017
High School Diploma -
Institut ANGO- ANGO
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