E-Sports
Chico Williams Jr.
Student
Harrisburg,NC
Summary
Organized and dependable student seeking admission into a four-year college or university.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Support Teammate
Frankie Mae Foundation
01.2024 - Current
- Reduced response time with effective prioritization of support tickets.
- Enhanced team efficiency by streamlining processes for handling client inquiries and concerns.
- Assisted in the development and execution of new employee onboarding programs, ensuring a smooth integration into the support team environment.
- Streamlined internal communication channels between departments, facilitating faster issue resolution times for customers requiring multi-team involvement.
- Built strong relationships with key members of the organization through consistent communication and personalized assistance, fostering long-term loyalty among clients
Camp Counselor Volunteer
YMCA Harrisburg NC
06.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Enhanced camper experience by planning and implementing engaging activities tailored to various age groups and interests.
- Implemented creative solutions for challenging situations that arose during the course of the camping season without compromising camper satisfaction or safety concerns.
- Developed an inclusive atmosphere among diverse groups of children by fostering respect for cultural differences.
Education
High School Diploma
Hickory Ridge High School
Harrisburg, NC 08.2021 - Current
Skills
Friendly, Positive Attitude
Websites
Interests
Sports Management
Finance
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Support Teammate
Frankie Mae Foundation
01.2024 - Current
Camp Counselor Volunteer
YMCA Harrisburg NC
06.2022 - 08.2022
High School Diploma
Hickory Ridge High School
08.2021 - Current
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