E-Sports
Chico Williams Jr.
Student
Harrisburg,NC
Summary
Organized and dependable student seeking admission into a four-year college or university.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Support Teammate
Frankie Mae Foundation
01.2024 - Current
- Reduced response time with effective prioritization of support tickets.
- Enhanced team efficiency by streamlining processes for handling client inquiries and concerns.
- Assisted in the development and execution of new employee onboarding programs, ensuring a smooth integration into the support team environment.
- Streamlined internal communication channels between departments, facilitating faster issue resolution times for customers requiring multi-team involvement.
- Built strong relationships with key members of the organization through consistent communication and personalized assistance, fostering long-term loyalty among clients
Camp Counselor Volunteer
YMCA Harrisburg NC
06.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Enhanced camper experience by planning and implementing engaging activities tailored to various age groups and interests.
- Implemented creative solutions for challenging situations that arose during the course of the camping season without compromising camper satisfaction or safety concerns.
- Developed an inclusive atmosphere among diverse groups of children by fostering respect for cultural differences.
Education
High School Diploma
Hickory Ridge High School
Harrisburg, NC 08.2021 - Current
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Microsoft Office
Problem-Solving
MS Office
Data Entry
Microsoft Word
Excellent Communication
Dependable and Responsible
Time Management
Flexible and Adaptable
Websites
Interests
Sports Management
Finance
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Support Teammate
Frankie Mae Foundation
01.2024 - Current
Camp Counselor Volunteer
YMCA Harrisburg NC
06.2022 - 08.2022
High School Diploma
Hickory Ridge High School
08.2021 - Current