Chidera Mbachi
Protocol7even
Toronto,Ontario
1
Certification
3
years of professional experience
Results-driven and highly adaptable security professional with over 3 years of progressive experience in close protection, crowd management, and team leadership. Excelled in high-pressure environments protecting government officials and international celebrities while advancing to a supervisory role within months. Proven strengths in crisis de-escalation, conflict resolution, team coordination, and building trust with diverse populations. Ready to apply these skills to support safety, security, and inmate rehabilitation as a Correctional Officer in Northern Ontario.
Work History
Security Supervisor
11 Months- Promoted to Supervisor within three months due to exceptional performance, strong leadership presence, and ability to effectively command operations and teams.
- Supervise and lead teams of up to 10 security personnel, coordinating assignments and maintaining high standards during large-scale events.
- Mentor team members and ensure consistent enforcement of security protocols and house rules.
- Earned high levels of trust from employers through reliable decision-making and professionalism.
Close Protection Officer
1 Year 10 Months- Provide high-level close protection and security for government officials and international celebrities at major events, including TIFF 2024 and 2025.
- Led venue and route security operations, proactively identifying risks and preventing potential incidents in dynamic, high-stakes environments.
- Successfully de-escalated volatile situations by calmly removing disruptive individuals while preserving peace and protecting client and public safety.
- Built strong professional relationships and earned repeat assignments through consistent reliability and sound judgment.
Security Guard
2 Years 4 Months- Managed crowd control and security at nightclubs and entertainment venues, enforcing policies while communicating respectfully with challenging patrons.
- Conducted proactive patrols, quickly identified brewing incidents, and resolved conflicts using calm, professional de-escalation techniques.
- Ensured the safe departure of intoxicated patrons by coordinating with rideshare services and confirming they entered vehicles securely, reducing potential risks and maintaining a safe environment.
Security Guard
1 Year 6 Months- Delivered security and crowd control at major public events, including the Pride Parade on Church Street, ensuring safety in highly diverse and inclusive community settings.
- Demonstrated cultural sensitivity and professionalism while interacting with individuals from varied ethnic, cultural, and social backgrounds.
Education
Diploma - Information Technology Solutions
- Professional Development: Collaborated in a cross-functional team on a real-world project with an industry partner to develop a data analysis web application, enhancing teamwork, communication, and problem-solving skills.
Bachelor of Engineering - Electrical/Electronics Engineering
Skills
Crisis Intervention & Conflict Resolution : Proven ability to quickly assess escalating situations
de-escalate volatile conflicts
and safely remove disruptive individuals while maintaining calm and professionalism.
Leadership & Team Supervision : Experienced supervising teams of up to 10 security personnel
coordinating operations
mentoring staff
and ensuring effective coverage in high-pressure environments.
Communication & Interpersonal Skills : Excellent verbal communication; skilled at delivering clear instructions
enforcing rules
and interacting respectfully with challenging
arrogant
or intoxicated individuals.
Observation
Analytical & Problem-Solving : Strong ability to conduct proactive patrols
identify potential risks early
and make rapid
sound decisions to prevent incidents.
Diversity
Equity & Inclusion : Extensive experience working with diverse ethnic
cultural
and social groups at large public events
demonstrating cultural sensitivity and inclusive practices.
Public Safety & Risk Management : Ensured safe outcomes for vulnerable individuals (e.g.
coordinating safe rides for intoxicated patrons) and protected high-profile clients and the public.
Teamwork & Reliability : Proven collaborator with a track record of building employer trust through consistent professionalism and sound judgment.
Shift Work Readiness : Experienced with irregular hours
nights
weekends
and holidays; fully prepared for rotating shift schedules.
Certification
- Ontario Security Guard License (Valid)
- Standard First Aid, CPR & AED Certification (Valid until November 2026)
- Ontario Driver's License (Clean record)
- CELPIP English Proficiency: Score of 9 in all sections
- Currently learning French
- Physically fit and fully prepared for FITCO testing and rotating shift work
Languages
English
Full Professional
Timeline
Security Supervisor
Bsb Security
07.2025 - CurrentRead More
Close Protection Officer
Protocol7even
08.2024 - CurrentRead More
Security Guard
Lionguard Security
06.2024 - 12.2025Read More
Security Guard
Dapsy Secured
09.2023 - 01.2026Read More
Humber Polytechnic
Diploma from Information Technology Solutions
Read More
Chukwuemeka Odumegwu Ojukwu University
Bachelor of Engineering from Electrical/Electronics Engineering
Read More