CHIDERA OGBU
Baton Rouge,LA
Summary
A Nigerian and motivated student eager to acquire more knowledge and skills in real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. A committed student capable of quickly memorizing product details and fostering strong customer relationships.
Overview
1
1
year of professional experience
Work History
Office Assistant
Hope Therapy
Baton Rouge, LA
11.2023 - Current
- Handling queries and complaints via phone calls and general correspondence.
- Handling prior authorization.
- Handling clinic notes and progress update notes.
- Filing patient's medical prescriptions.
- Recording patient's attendance and missed visits.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Provided administrative support to multiple departments as needed.
- Typed daily notes after each therapy session.
- Scheduled patient for appointments.
Restaurant Hostess
Pera Bistro Restaurant
Amesbury, MA
08.2023 - 09.2023
- I worked as an exchange student for the remaining two months of the program.
- Adhered to all safety regulations set forth by the restaurant management team.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Provided menus and answered questions about menu items and specials.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Greeted customers and escorted them to their tables.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Assisted with setting up banquet rooms for special events.
- Informed kitchen staff of any special orders or dietary restrictions.
- Communicated with kitchen staff regarding customer feedback or complaints.
Crew Member
Dunkin' Donuts
Amesbury, MA
07.2023 - 08.2023
- I worked as an exchange student for 2 weeks before relocating to another state.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Adhered to health department regulations regarding food handling procedures.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Housekeeper
Hampton Inn By Hilton
Amesbury, MA
06.2023 - 08.2023
- i worked as a exchange student for two months before moving to another state.
- Responded to requests from guests regarding housekeeping needs.
- Ensured that all health standards were met during cleaning operations.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
- Organized closets with hangers for guests' clothing items.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Observed proper use of chemicals when cleaning various surfaces.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Followed safety procedures when handling hazardous materials.
- Disinfected telephones, light switches and other frequently touched objects.
Education
Associate of Science - Nursing
Baton Rouge College
Baton Rouge, LA12-2026
Bachelor of Science - Public Health
BABCOCK UNIVERSITY
NIGERIA07-2023
Skills
- Report Writing
- Administrative Support
- File Maintenance
- Office Administration
- Call handling
- Customer Service
- Document Management
- Verbal Communication
- English Fluency
- Front Office Management
- Positive Attitude
- Multitasking
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Office Assistant
Hope Therapy
11.2023 - Current
Restaurant Hostess
Pera Bistro Restaurant
08.2023 - 09.2023
Crew Member
Dunkin' Donuts
07.2023 - 08.2023
Housekeeper
Hampton Inn By Hilton
06.2023 - 08.2023
Associate of Science - Nursing
Baton Rouge College
Bachelor of Science - Public Health
BABCOCK UNIVERSITY
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