CHIDERA UGORJI
PROFESSIONAL SCRUM MASTER
Bethesda,United States
Summary
Dedicated professional scrum master (CSM,PSM) with six years experience of agile best practices in Software Development Life Cycle ( SDLC), by utilizing the empirical process in scrum to drive value delivery for teams/organization. SCRUM ON!!!
Overview
8
8
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
Work History
Scrum Master/Agile Coach
M&T Bank
Columbia , MD
02.2022 - Current
- Coached one scrum team in becoming agile/self managing in 4 sprints.
- Mentored and guided second team in providing continuous improvement for product development lifecycle.
- Drove both Scrum teams progress toward outcomes not outputs.
- Facilitated scrum events/meetings to promote full team engagement for both teams.
- Collaborated effectively with Scrum teams both internally and off-shore.
- Identifying impediments and making them transparent.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track
Scrum Master
Walgreens
New Castle, DE
07.2018 - 12.2020
- Partnered with key stakeholders on 2 digital product, utilizing empiricism.
- Facilitated Scrum framework events – sprint planning, sprint retrospectives as required.
- Facilitated sprint retro meetings to promote full team engagement.
- Assessed team members agile maturity level and coached.
- Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity
Scrum Master
SunTrust
McLean, VA
11.2015 - 05.2020
- Collaborated with Product Owner on agile best practices in workflow optimization and increased customer satisfaction by 10% over 12 sprints.
- Managed and supported Scrum framework for team effectiveness.
- Facilitated team events to encourage difficult decision making towards goal realization.
- Actively listened to team members' feedback to identify issues and resolve conflicts.
Education
Diploma In Engr - Electrical Engineering
Federal Polytechnic Nekede Owerri Imo State
Owerri 09.2009 - 12.2014
Skills
True Servant Leadership
Change Agent
Teaching
Coaching
Facilitation
Mentoring
Active listening
Scrum Framework
Agile Best Practices
Self Managing
Conflict Resolution
Risk Management
PM Tool: Jira,Java
Influence
Student Mentality
Certification
Certified Scrum Master (CSM)
Timeline
Scrum Master/Agile Coach
M&T Bank
02.2022 - Current
Scrum Master
Walgreens
07.2018 - 12.2020
Scrum Master
SunTrust
11.2015 - 05.2020
Diploma In Engr - Electrical Engineering
Federal Polytechnic Nekede Owerri Imo State
09.2009 - 12.2014