Summary
Overview
Work History
Education
Skills
Timeline
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Chidi Cooper

Marston,NC

Summary

Results-driven Area Manager with 5 plus years of logistics and warehouse experience. Strategic and analytical manager with demonstrated ability to complete tasks accurately despite interruptions and competing demands.

Overview

15
15
years of professional experience

Work History

Area Manager

Amazon
Omaha, NE
09.2019 - Current
  • Manage and develop a team of 50 to 60 Amazon associates daily.
  • Lead daily stand-up meetings at SOS.
  • Analyze efficiency metrics to identify increases or decreases in production and recurrent issues.
  • Produce daily and weekly metrics reports, suggesting areas for improvement.
  • Maintain an up-to-date understanding of business processes, ethos, and workflows to implement in daily management.
  • Ensure that associates are in compliance with and adhere to the health and safety procedures within the department.
  • Supervised the daily operations of the dock, including scheduling and assigning tasks to dock personnel.
  • Developed policies and procedures for efficient loading and unloading of freight and maintenance of equipment.
  • Ensured compliance with safety regulations and maintained records of hazardous materials.
  • Performed regular inspections on all equipment to ensure proper functioning.
  • Oversaw staff training programs to ensure that employees are knowledgeable about safe practices when handling cargo or operating equipment.
  • Monitored employee performance and provided feedback as needed to improve productivity levels.

Qualified Professional (QP)

Compassionate Consulting Services
Rockingham, NC
08.2022 - 02.2023
  • Meeting with clients to provide advice and support in accordance with a treatment plan
  • Assisting in peer support groups with assigned consumers on a regular basis
  • Supporting/assisting consumers in daily decision making and resolution of minor problems
  • Assisting clients by finding resources, advising the consumer of processes, and encouraging follow through with proposed resolutions, locating social activities, or provide other assistance as needed
  • Accompanying clients to meetings and participates in meetings of community groups to advocate for consumer needs, leading recovery dialogues/self-help sessions with clients
  • Fostering client’s development of healthy relationships by encouraging participation in community activities
  • Observing behavior and evidence of general well-being and discusses observations with the clients
  • Modeling effective coping and self-help techniques to individuals or groups of consumers
  • Providing advice to clients on empowerment skills and successful community living
  • Informing clients on community resources and how to use them appropriately, providing information to consumers and families on specific topics, as assigned

Manager

Live Life City Graphics
Fayetteville , NC
01.2014 - 02.2021
  • Prepared branding packages for new product lines, including point of purchase displays, marketing materials and product packages.
  • Fostered relationships with various retail clients through effective communication, negotiation and collaboration skills.
  • Generated digital image files for use in digital and traditional printing methods.
  • Oversaw product development from concept to completion, including product design, print design and marketing collateral.
  • Used skill in Photoshop and Illustrator to create images and layouts.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Supply Specialist

AAFES
Fort Gorden, GA
06.2012 - 08.2013
  • Reduced product variability through the careful oversight of inventory demand. 
  • Assessed each unit's unique equipment needs. 
  • Streamlined and monitored the HAZMAT program, ordering supplies and materials when needed. 
  • Completed multiple fire prevention safety training.

Supply Specialist

Fluor Government Group - Afghanistan
02.2010 - 07.2011
  • Supervised and managed the administration of property records totaling more than $50k-100k
  • Spearheaded training programs for employees to ensure optimal non-combat situational performance.
  • Coordinated training schedules and filed crucial administrative paperwork.
  • Reduced product variability through the careful oversight of inventory demand.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.

Education

Bachelor of Science - Criminal Justice

Strayer University
Augusta, GA
2013

Skills

  • Leadership
  • Quick learner
  • Time management skills
  • Computer proficient
  • Excellent communication
  • Great work ethic
  • Team building
  • Logistics and Operational Management
  • Staff Development
  • Process Improvement
  • Windows XP/Vista

Timeline

Qualified Professional (QP)

Compassionate Consulting Services
08.2022 - 02.2023

Area Manager

Amazon
09.2019 - Current

Manager

Live Life City Graphics
01.2014 - 02.2021

Supply Specialist

AAFES
06.2012 - 08.2013

Supply Specialist

Fluor Government Group - Afghanistan
02.2010 - 07.2011

Bachelor of Science - Criminal Justice

Strayer University

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Chidi Cooper