Chidi Onyiriuka
Milton ,MA
Summary
Seeking a challenging and rewarding opportunity to leverage skills and interests in customer service, driving results, and maintaining integrity in the workplace. Eager to join a team of individuals dedicated to personal growth and organizational development, ultimately leading to a fulfilling career.
Overview
7
7
years of professional experience
Work History
Bouncer
Lyons Group
Boston, MA
06.2023 - Current
- Maintained a secure environment by monitoring club premises and managing entry points.
- Removed overly intoxicated patrons to maintain a safe and orderly environment.
- Deescalated potentially volatile situations to maintain a safe environment.
Claims Representative
Plymouth Rock Assurance
Boston, MA
02.2022 - 05.2024
- Resolved client's insurance claims related to automobile accidents.
- Provided guidance to clients regarding tracking progress of their claims.
- Taking in and flushing out calls by redirecting callers to correct departments whilst helping those that can be aided by me directly
- Making payments to claims if needed while checking information and where payments are going to ensure correct payments are sent to the correct locations
Security Guard
AUS Security
Cambridge, MA
12.2020 - 02.2022
- Patrolled property while overseeing surveillance equipment to ensure safety of premises and personnel.
- Analyze alarming behaviors to enhance preventive measures.
- Documented surveillance activities and occurrences comprehensively.
Sales Tech Associate
Staples
Braintree, MA
10.2019 - 12.2020
- Assisted customers with printer, laptop, and chair issues.
- Facilitated purchases of tech items and other merchandise.
- Managed storage area and replenished understocked merchandise.
- Handled maintenance and troubleshooting for various computer systems.
Seasonal Tech Associate
Best Buy
Braintree, MA
10.2019 - 05.2020
- Guided customers through the decision-making process for selecting various electronic products.
- Managed inventory by efficiently back stocking tech products.
- Updated shelving displays with latest product arrivals.
Electronics Team Member
Target
Westwood, MA
09.2018 - 11.2019
- Took care of electronics stock and made sure stock was pulled and pushed accordingly
- Helped customers with electronic needs
Crew Member
McDonald's
Hyde Park, MA
11.2017 - 09.2018
- Executed multitasking duties effectively including beverage preparation, order taking and hygiene upkeep.
Education
Bachelor Of Economics - Economics
University of Massachusetts, Boston
Boston, MABachelor - Psychology
Quincy College
Quincy, MA05.2022
Skills
Crowd control, Physical strength, Patience and tolerance, Integrity and honesty, Interior patrol, CCTV surveillance, Crowd management, Self-defense techniques, Surveillance, Identity verification, Security protocols, De-escalation techniques, Customer service, Team player, Multitasking, Excellent communication, Computer skills, Cooperative attitude, Relationship building, Data entry, Interpersonal skills, CPR certified, Microsoft Word, Microsoft Excel, Adobe, Claims Management
Timeline
Bouncer
Lyons Group
06.2023 - Current
Claims Representative
Plymouth Rock Assurance
02.2022 - 05.2024
Security Guard
AUS Security
12.2020 - 02.2022
Sales Tech Associate
Staples
10.2019 - 12.2020
Seasonal Tech Associate
Best Buy
10.2019 - 05.2020
Electronics Team Member
Target
09.2018 - 11.2019
Crew Member
McDonald's
11.2017 - 09.2018
Bachelor Of Economics - Economics
University of Massachusetts, Boston
Bachelor - Psychology
Quincy College