Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
AssistantManager

CHIDI ANDY ELUAGU

Newark,NJ

Summary

Financial Management and Administration support professional offering versatile business management skills and proficiency in Microsoft Office Program/Suites. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to multiple task and meet tight deadlines without compromising quality. **

Overview

14
14
years of professional experience
8
8
years of post-secondary education
1
1
Certifications

Work History

Assistant Manager

XPO Logistics
Elizabeth, NJ
11.2020 - Current
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.

Office Manager

Business & Tax Solution
Newark, NJ
06.2017 - 11.2018
  • Oversees daily office operations managing a staff of 6 employee, responsible include administrative duties, personnel issue, and maintenance of client information.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Compared vendor prices and negotiated for optimal savings.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.

Business Service Manager

SKYE BANK
11.2009 - 06.2017
  • Oversaw all office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
  • Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
  • Managed relationship with business banking clients by providing service and support
  • Reconciliation of bank accounts
  • Managed the maintenance of client accounts and ensure client’s needs are met.
  • Overseeing portfolio growth by aligning marketing and business plans with service
  • Forensic weekly and volume statistics reports
  • Managed general administrative activities.
  • Responded to client needs and provided support where necessary.
  • Effective supervision and delegation of assigned subordinates
  • Be constantly aware of regulatory requirements and ensure that it is integrated within the processes of the bank

Transaction Officer

First City Monument Bank
05.2005 - 10.2009
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Performs a wide variety of administrative and support services.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Recommended loan approvals and denials based on customer loan application reviews.

Education

MBA - Marketing Management And Research

Lagos State University
Nigeria
01.2012 - 01.2014

B.Sc - Banking & Finance

University of Benin
01.1998 - 01.2004

Skills

Office Management

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Accomplishments

  • Payroll Accounting-Excess county college Scrum Customer service and solutions.

Certification

Payroll Accounting

Timeline

Assistant Manager

XPO Logistics
11.2020 - Current

Payroll Accounting

01-2020

Customer service and solutions

10-2019

Office Manager

Business & Tax Solution
06.2017 - 11.2018

MBA - Marketing Management And Research

Lagos State University
01.2012 - 01.2014

Business Service Manager

SKYE BANK
11.2009 - 06.2017

Transaction Officer

First City Monument Bank
05.2005 - 10.2009

B.Sc - Banking & Finance

University of Benin
01.1998 - 01.2004

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CHIDI ANDY ELUAGU