Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chidimma Diana Ogbede

Houston

Summary

Dynamic professional with a proven track record at NoirLuxe, excelling in customer service and effective communication. Skilled in data analysis and problem-solving, I consistently enhance user experiences and streamline operations. My tech-savvy approach and strong interpersonal skills drive successful outcomes in fast-paced environments. Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Receptionist

NoirLuxe
Houston
05.2023 - Current
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Compiled data from various sources into organized reports for management review.
  • Scheduled appointments for clients, customers, and other visitors.
  • Responded to inquiries from internal staff members regarding office operations.

Data Analyst Intern

Coburn Nursing
Houston
08.2024 - 02.2025
  • Analyzed customer feedback surveys to understand user experience with products and services.
  • Performed exploratory data analysis on large datasets to identify trends and outliers.
  • Supported the maintenance and optimization of data storage systems.
  • Implemented data quality control measures to maintain integrity of analysis.

Hostess

Cracker Barrel Restaurant
Montgomery
12.2020 - 12.2021
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Provided excellent customer service by addressing customer needs promptly.
  • Verified reservations and wait times with customers.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Resolved any customer complaints or issues quickly and professionally.

Sales Associate

Academy Sports Outdoors
Montgomery
01.2020 - 11.2020
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Processed credit card transactions quickly and securely.

Education

Doctor of Pharmacy - Pharmacy

Creighton University
Omaha, NE
05-2028

Bachelor of Science - Biology

Auburn University At Montgomery
Montgomery, AL
05-2023

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Team collaboration
  • Positive and professional
  • Phone etiquette
  • Spreadsheet tracking
  • Tech-Savvy
  • Telephone skills

Timeline

Data Analyst Intern

Coburn Nursing
08.2024 - 02.2025

Receptionist

NoirLuxe
05.2023 - Current

Hostess

Cracker Barrel Restaurant
12.2020 - 12.2021

Sales Associate

Academy Sports Outdoors
01.2020 - 11.2020

Doctor of Pharmacy - Pharmacy

Creighton University

Bachelor of Science - Biology

Auburn University At Montgomery
Chidimma Diana Ogbede
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