Chidinma Nebo
Sugar Land,TX
Summary
Team-oriented and performance-driven Business Analyst with proficiency in Agile and Scrum frameworks, excellent track record of successfully delivering projects on time and within budget. Strong interpersonal and communication skills, fostering productive relationships with stakeholders, clients, and development teams. Experience in writing and refining user stories in healthcare, inventory management, shipping and logistics applications. Proficient in prioritizing stakeholder’s needs, identifies clear acceptance criteria, and estimate story points to assist agile team in sprint planning. Practical understanding of Business Intelligence tools such as Excel, Power BI, and SQL for data cleaning, transformation, and creating actionable dashboards that reveal trends and patterns for data-driven decision-making.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Analyst
DPAnalytics Solution
08.2023 - Current
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
BUSINESS ANALYST/PROGRAM MANAGER
NRC Health
05.2022 - 08.2023
- Researched and provided technical solutions during major software development applications such as user impact, security and privacy, regulations and compliance, performance, and user permissions
- Organized and facilitated Agile ceremonies, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
- Collaborated with product owners and stakeholders to define and prioritize the product backlog
- Guided the team in estimating work and managing dependencies to meet project deadlines
- Conducted training sessions and workshops to improve team understanding of Agile principles and practices
- Collaborated with cross-functional teams to gather and document business requirements for software projects, utilizing techniques such as interviews, surveys, and workshops
- Managed and prioritized the product backlog, ensured that features and enhancements aligned with business goals and user needs and utilized Jira, Kanban, and Confluence to monitor and track projects, feedback systems, velocities, bugs, and defects
- Guided the team in estimating work and managing dependencies to meet project deadlines
- Promoted a culture of transparency, self-organization, and accountability within the team
- Collaborated with product owners and stakeholders to define and prioritize the product backlog
- Defined non-functional requirements, including performance, security, and scalability, to ensure the quality and reliability of the software
- Worked with stakeholders to elicit and document epics and user stories, breaking down complex features into manageable, actionable tasks
- Prioritized stories as new insights emerged, broke down epics into smaller manageable stories, and clarified requirements with stakeholders to eradicate ambiguity in user stories and acceptance criteria.
BUSINESS ANALYST
Intello Group
01.2017 - 03.2022
- Lead and manage HR functions for a workforce of 500+ employees
- Implemented Ultimate Software's UltiPro platform to automate HR processes, resulting in a 20% increase in operational efficiency
- Administered end-to-end payroll processing for a diverse client base, ensuring accurate and timely disbursement
- Led multiple Agile development teams to deliver software projects on time and within budget
- Acted as the bridge between data and decision-making to help the company make informed choices to optimize its operations and profitability
- Coached teams to adopt Lean and Agile principles to increase efficiency and reduce waste
- Utilized PowerBI in modeling and building interactive sales and profit reports and dashboards, drill-through and drill-down functionality filters and slicers to monitor and track key performance indicators
- Supported the product owner to elicit requirements, translated requirements to effective user stories, wrote effective acceptance criteria, and prioritized product backlog
- Managed sprint and release planning, ensuring that the team delivered value to the customer in a timely manner
- Knowledgeable with Wireframe tools such as Balsamiq to design skeletal view of web page or app of desired functionality
- Responsible for integrating Excel and QuickBooks (accounting software solution) to manage business operations such as invoicing, expense tracking, payroll management, bank reconciliation, accounting processes, and maintain financial accuracy and compliance
- Implemented Agile metrics to track team performance, including burndown charts, velocity, and cycle time
- Collaborated with cross-functional teams in designing and building databases and table structures for applications and performing ETL (Extract, Transform, Load) tasks, maintaining data integrity, and verifying pipeline stability
- Acted as a servant leader by promoting self-organization and continuous improvement within the teams
- Utilize business intelligence tools such as PowerBI, SQL etc to collect, clean/transform and analyze data from various sources, including sales reports, inventory data, customer feedback and market trends
- Generated regular and ad-hoc reports to provide insights into business performance, identifying trends, anomalies, and opportunities
- Collaborated with other Scrum Masters and Agile coaches to improve Agile practices across the organization
- Presented data and analysis results in a visually appealing and understandable manner using tools like Excel, Tableau, PowerBI or similar software.
Sales advisor
DriveTime
04.2013 - 11.2016
- Developed and executed sales strategies which included using cold calling techniques, conducted market research to identify potential clients, and nurtured new leads along with achieving quarterly and annual targets resulting in a 15% increase in the client base and consistently met and exceeded sales targets
- Built and maintained strong relationships with a portfolio of high-value customers while ensuring their needs were met and issues were resolved promptly
- Responsible for underwriting procedures, assessed the risk of potential clients to ensure the company's financial security and provided administrative support to streamline operations and ensured sound business decisions were made
- Created and processed sales documents, managed schedules, coordinated meetings, and delivered comprehensive sales reports to stakeholders, which offered insights and recommendations for optimizing sales performance
- Conducted regular training sessions for junior sales staff on effective sales development and implementation of sales strategies and taught effective techniques on customer relationship management.
Education
Bachelor of Arts - English Language & Communication
Stephen F Austin State University
Nacogdoches, TX05.2012
Skills
- Agile methodologies (Scrum, Kanban)
- SDLC
- Servant leadership
- Agile metrics and reporting
- Power BI, SQL, Excel
- Python
- Customer Relationship Management (CRM)
- Tableau
- JIRA
- Non-Functional Requirements
- Critical Thinking
- Problem-Solving
- Communication
- Presentation
- Stakeholder Management
- Project Planning
- Customer Success
- Research and Development
- Stakeholder communication
- Requirement Gathering
- Product Backlog Management
- Use Case Diagram
Certification
Professional Scrum Master, Scrum.org, 710998
Personal Information
Title: BUSINESS ANALYST
Timeline
Business Analyst
DPAnalytics Solution
08.2023 - Current
BUSINESS ANALYST/PROGRAM MANAGER
NRC Health
05.2022 - 08.2023
BUSINESS ANALYST
Intello Group
01.2017 - 03.2022
Sales advisor
DriveTime
04.2013 - 11.2016
Bachelor of Arts - English Language & Communication
Stephen F Austin State University
Similar Profiles
Kapil ThukralKapil Thukral
AR Analyst at ACS Solution (now Innova Solution)AR Analyst at ACS Solution (now Innova Solution)
STELLA.B STELLA.B null
Human Resources Intern at Accevia Global Solution Private SolutionHuman Resources Intern at Accevia Global Solution Private Solution
Girish Kant AryaGirish Kant Arya
Control Room Engineer at M/S O&M Solution M/S O & M SolutionControl Room Engineer at M/S O&M Solution M/S O & M Solution
Ayaan ShaikhAyaan Shaikh
Test Lead and Manager at Land O'LakesTest Lead and Manager at Land O'Lakes
Sahana SivakumarSahana Sivakumar
Intern at Sugarland Mayor Election CampaignIntern at Sugarland Mayor Election Campaign