Chidozie Martins
Summary
Dynamic Operations Manager with a proven track record at Amazon Sort Center, excelling in leadership and operational efficiency. Expert in process improvement and safety compliance, driving significant enhancements in productivity. Adept at inventory management, fostering team collaboration, and achieving performance targets, ensuring seamless operations in fast-paced environments.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Operations Manager
OnTrac
Cleveland, Ohio
10.2024 - Current
- Oversaw daily operations: Managed sorting and transportation departments, ensuring timely package processing and delivery to meet customer expectations.
- Inventory & Supply Chain Management: Oversee inventory control and warehouse efficiency, ensuring smooth inbound and outbound shipments.
- Team Leadership: Supervise and mentor operational staff (drivers, sorters, warehouse employees), providing performance evaluations, training, and motivation.
- Process Improvement: Identify inefficiencies and implement improvements across operations, leading to enhanced workflow and productivity.
- Conducted safety audits, staff training, and accident investigations to uphold safety standards and foster a secure work environment.
- Provided regular reports to upper management and collaborated on operational strategies, aligning performance targets with organizational goals.
Area Manager
Amazon Sort Center
Twinsburg, Ohio
03.2022 - 05.2024
- Led a team of 100-200 associates in a fast-paced warehouse environment, ensuring high productivity and adherence to safety standards.
- Managed daily operations and created plans based on volume forecasts, headcount, and performance objectives to ensure smooth workflow.
- Collaborated with cross-functional teams (Safety, Engineering, HR) to develop and implement strategies aligning with business goals.
Office Clerk
SAF Inc.
Akron, Ohio
10.2020 - 03.2023
- Optimized employee productivity through strategic job assignment and reassignment, enhancing team morale.
- Managed safety compliance and coordinated flaggers’ activities to maintain safety on work sites, reducing incidents.
- Ensured compliance with company rules, regulations, and local/state/federal laws for project work, minimizing legal risks.
Process Assistant Manager
Amazon Sort Center
Twinsburg, Ohio
09.2020 - 03.2022
- Coordinated department duties and allocated labor while leading team meetings to align performance with goals.
- Supported operational excellence initiatives and tracked performance metrics while coaching associates for targeted improvements.
- Monitored safety compliance, identified hazards, and promoted a culture of safety among team members.
Senior Storekeeper
Emzor Pharmaceuticals Inc.
Lagos, Nigeria
01.2005 - 08.2011
- Managed inventory and warehouse operations, ensuring optimal storage, thorough inspection, and accurate tracking of materials.
- Trained junior staff and enhanced inventory control systems, streamlining processes and minimizing errors.
- Managed inventory levels to ensure adequate stock availability for operations.
- Oversaw receiving and inspection of incoming pharmaceutical products and supplies.
- Coordinated storage organization to maximize space and accessibility of materials.
Education
Bachelor of Science - Organizational Supervision, Business Management Technology
The University of Akron
Akron, Ohio12.2017
Skills
- Inventory & Supply Chain Management
- Supply chain optimization
- Inventory management
- Operational Efficiency
- Process Improvement
- Project Management
- Performance reporting
- Safety & Compliance
- Leadership & Team Management
Certification
- Nurse Aide Training and Competency Evaluation Program
- Certified Yellow Belt (Six Sigma) – Process improvement and efficiency techniques
- Certificate in Supervision and Management
- Certified OSHA 30 – Workplace safety and regulations
- U.S. Soccer Federation Licensed Coach
Leadership Experience
- Head Coach, Akron Inner City Soccer Club, 04/12, Present, Lead and mentor youth soccer teams, creating training programs that emphasize teamwork, discipline, and skill development.
- Assistant Coach, Buchtel High Soccer (Boys Soccer), 07/20, 2022, Supported head coach in leading team practices, strategizing game plans, and ensuring team success.
- JV Head Coach & Assistant Coach, Tallmadge High School (Boys Soccer), 08/19, 12/19, Managed junior varsity team, overseeing player development and team dynamics.
Timeline
Operations Manager
OnTrac
10.2024 - Current
Area Manager
Amazon Sort Center
03.2022 - 05.2024
Office Clerk
SAF Inc.
10.2020 - 03.2023
Process Assistant Manager
Amazon Sort Center
09.2020 - 03.2022
Senior Storekeeper
Emzor Pharmaceuticals Inc.
01.2005 - 08.2011
Bachelor of Science - Organizational Supervision, Business Management Technology
The University of Akron