Chidubem Miriam Okwudibonye
Hamilton Township,New Jersey
Summary
A dependable motivated candidate with excellent organizational skills. Proven track record of exceeding sales goals and developing strong customer relationships. Skilled in multitasking, critical thinking, problem-solving, organization, and time management. Exceptional communicator experienced with providing quality work to exceed expectations while maintaining a positive attitude in a fast-paced environment. Brings reliability combined with a focus on customer satisfaction and teamwork.
Overview
2
2
years of professional experience
Work History
Shortage Control Associate(SCA)
Burlington
06.2024 - 08.2024
- Maintained a calm demeanor under pressure, effectively handling highly-emotional situations while working towards a peaceful outcome.
- Developed tailored negotiation strategies for various high-risk situations, resulting in peaceful resolutions.
- Coordinated with other emergency responders during incidents, ensuring seamless collaboration and efficient resolution of crises.
- Maintained up-to-date knowledge of current trends and best practices in hostage negotiation, applying insights to improve outcomes.
- Utilized advanced listening skills when engaging with hostage-takers to build trust while gathering vital information needed during a crisis situation successfully.
- Provided a safe and secure environment for shoppers.
Sales Representative
CUTCO Vector Marketing
06.2024 - 07.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
Sales Associate
Dunkin' Donuts
03.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
Package Handler
Fed Ex Ground
06.2023 - 08.2023
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Lifted and transported heavy objects to designated areas using hand trucks, dollies, forklifts, hoists, cranes, or other lifting devices.
- Followed safety regulations when operating material handling equipment including proper stacking of product on pallets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Crew Member
Dunkin' Donuts
03.2022 - 08.2022
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Education
High School Diploma -
Ewing High School
Ewing, NJ05-2022
Undergraduate - Majoring in Nursing And Minor in Psychology
Delaware State University
Dover, DE05.2027
Skills
- Reliable and punctual
- Time Management
- Documentation
- Heavy Lifting
- Multitasking and Organization
- Compassionate client care
- Meal Preparation
- Safe Food Handling
- De-Escalation Techniques
Timeline
Shortage Control Associate(SCA)
Burlington
06.2024 - 08.2024
Sales Representative
CUTCO Vector Marketing
06.2024 - 07.2024
Package Handler
Fed Ex Ground
06.2023 - 08.2023
Sales Associate
Dunkin' Donuts
03.2023 - 09.2023
Crew Member
Dunkin' Donuts
03.2022 - 08.2022
High School Diploma -
Ewing High School
Undergraduate - Majoring in Nursing And Minor in Psychology
Delaware State University
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