Chie Martin
Flight Attendant
Palm Coast
Summary
I am professional with experience in customer service and safety protocols; I am more than prepared for this role. I'm strongly focused on teamwork and adaptability, and ensure smooth operations. I always prioritize 'omotenashi' service for all passengers-even and especially when under pressure. I'm skilled in conflict resolution, emergency response, and communication. All the while, I maintain a calm and approachable demeanor that fosters trust and cooperation amongst colleagues and passengers.
Overview
8
8
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Flight Attendant
Envoy Air
02.2022 - 03.2026
- Completed a one week virtual and three week in-person training as required by the Federal Aviation Administration. During my daily duties as a Flight Attendant, I am responsible to preflight all required equipment onboard the aircraft making sure all safety and medical equipment is in working order and present on the aircraft, assisting passengers as needed/requested, constantly ensure the comfort and safety of all passengers on the aircraft during the four-phases of flight especially during delays including turbulence. Attend a yearly Continued Qualifications “CQ” training to demonstrate emergency procedures, commanding evacuations, including but not limited to CPR, use of AEDs, general first aid, potential threat on board, and fire fighting ability. Also demonstrated the best hospitality and ability to inspire world class service for customers.
Front Desk
Bridgewater Hotel
08.2021 - 12.2021
- Check guests in and out of the hotel while providing exceptional customer service. Required to multi-task while completing the required daily checklists, answering all inquiries and providing clear instructions to all hotel guests. Solve all guest discrepancies from an unsatisfactory stay to billing issue. Demonstrated my abilities to lead the front desk to superior ratings and success within the company. I also received Outstanding customer award Employee 2021.
Owner/Instructor
Rize & Dance Studio
03.2018 - 12.2020
- As owner, I taught creative dance to individuals as well as group lessons. During my tenure as I had a Competitive Dance Team that I led to several successful wins using my own choreography. Not only was I an instructor, but my responsibilities also included creating P&L statements, all accounting (receivable and payable), maintaining all website and social media, payroll processing, booking all dance competition and submitting all required material meeting deadlines within the Competitive Dance Association.
Education
Associate of Applied Business - English and Communications
Aichi Women's Junior College
Japan 05.2001 -
Intermediate Certificate - English
Shane Global Village ESL School
Vancouver, Canada 05.2001 -
Intermediate Certificate - Flight Attendant Academy
Tokyo Vic Academy
Japan 05.2001 -
Skills
- Proficient in Japanese reading and writing
- FAA-certified flight attendant
- Certified in First Aid/CPR/AED
- Certified BLS provider until August 2026
Accomplishments
- 2025 1st Quarter Outstanding Flight Attendant
- Uniform Standards Excellent Award ( Miami Base)
Certification
CPR/AED Certification / American Red Cross
Timeline
BLS ( Baseic Life Support /American Heart Association
08-2026
CPR/AED Certification / American Red Cross
06-2026
Flight Attendant
Envoy Air
02.2022 - 03.2026
Front Desk
Bridgewater Hotel
08.2021 - 12.2021
Owner/Instructor
Rize & Dance Studio
03.2018 - 12.2020
Associate of Applied Business - English and Communications
Aichi Women's Junior College
05.2001 -
Intermediate Certificate - English
Shane Global Village ESL School
05.2001 -
Intermediate Certificate - Flight Attendant Academy
Tokyo Vic Academy
05.2001 -
Award
Best Employee of the year 2021 Bridgewater hotel, Rockin the runway 1st quarter 2025 uniform professional appearance American Airline/ American Eagle brand., Outstanding Flight Attendant 1st quarter 2025 American Airlines/American Eagle.