Experienced professional, currently serving as an IT support engineer, seeks to transition into the role of HR specialist to provide dedicated support for HR operations. With a robust skill set in time management, organization, multitasking, and effective communication, I am enthusiastic about applying these abilities in a fast-paced HR environment to ensure seamless operations and enhance team productivity. Renowned for my organizational capabilities and dependability, I excel in managing various tasks with a positive demeanor and am committed to assuming additional responsibilities to meet team objectives.
Hi, I’m
Chieri Berg
Houston,TX
Summary
Overview
5
years of professional experience
2
Certification
2
Languages
Work History
KDDI America
IT Support Engineer
2022.11 - Current (1 year & 10 months)
Job overview
- Used ticketing systems to manage and process support actions and requests.
- Configured hardware and granted system permissions to new employees.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Researched product and issue resolution tactics to address customer concerns.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Configured and tested new software and hardware.
- Researched and identified solutions to technical problems.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Kanemitsu Reisho Co., Ltd
Translator and Interpreter
2019.04 - 2021.12 (2 years & 8 months)
Job overview
- Provided language assistance for a company that works with U.S. Military Installations.
- Delivered real-time, accurate oral translations and interpretations for the company and clients.
- Reviewed and analyzed briefing materials before translation.
- Offered verbal document translations for the company.
- Developed an understanding of specialized translation concepts by consulting subject matter experts within their fields. To ensure accurate translation of the work being done and requirements for each step of the process.
- Provided appropriate contextual information to increase clients understanding of translation.
- Assisted with administrative related tasks such as follow up calls, data entry, billing, document organization, assisting with project report preparations.
- Translated contractual and environmental policies for the company and clients.
Okinawa Institute Of Science And Technology
Administrative Assistant
2018.04 - 2019.03 (11 months)
Job overview
- Worked as a member of Public Relations, Conference and Workshop Section.
- Supported the institute to hold conferences and workshops for scientist and students from around the world.
- Provided logistic support to the participants such as arranging flights, accommodations, transportation, and meals along with any special requests or needs.
- Negotiated with the vendors to ensure the best outcome for the institute and participants.
- Prepared travel visa paperwork for foreign participants, coming into Japan.
- Visualized processes to plan accordingly and mitigate short coming.
Education
Okinawa Christian Junior Collage Okinawa, JP
Associate of Arts from English Translation / Interpretation
University Overview
Skills
- Adaptable
- Time management
- Communication skill
- Multitasking
- Detail-Oriented
- Customer service
- Proactive Attitude
- Problem-Solving
- Technology Proficiency
- Information Security
Certification
CompTIA A+
CompTIA Security+
Languages
Japanese
English
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementTimeline
IT Support Engineer
KDDI America
2022.11 - Current (1 year & 10 months)
Translator and Interpreter
Kanemitsu Reisho Co., Ltd
2019.04 - 2021.12 (2 years & 8 months)
Administrative Assistant
Okinawa Institute Of Science And Technology
2018.04 - 2019.03 (11 months)
CompTIA A+
Okinawa Christian Junior Collage
Associate of Arts from English Translation / Interpretation
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