Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
Work History
Education Specialist
MyFootPath
Chicago, IL
08.2020 - 03.2024
Developed and implemented engaging curriculum for diverse student populations, aligning with state and national standards to enhance student learning outcomes
Facilitated referrals and transfers of prospective students to appropriate colleges/universities. Ensuring ensuring a smoother transition.
Collaborated with educators and administrators to design instructional materials and assessments, enhancing support for individualized learning plans.
Collected and organized relevant information from prospective students to maintain accurate and up-to-date database records.
Sales Rep
CRJ Industries
Aurora, IL
01.2017 - 05.2020
Cultivated and sustained client relationships, enhancing customer satisfaction and loyalty
Executed sales and marketing strategies for high-end home maintenance system, driving brand awareness and customer engagement
Conducted Kirby product demonstrations and presentations, effectively highlighting product features and benefits to potential clients
Trained 8-10 employees on in-house demonstrations
Director of Sales
Be Bold Enterprises
Chicago, IL
09.2013 - 10.2016
Collaborated with product development and design teams to create innovative designs for 'Be Bold Enterprise' apparel
Directed marketing campaigns and advertising initiatives
Directed marketing campaigns and advertising initiatives to enhance brand visibility and drive customer engagement
Organized social networking events to connect industry professionals
Managed artist bookings for performances to streamline event scheduling
Education
Bachelor of Science Tech. - Management: Finance degree
DeVry University
Chicago, IL
06-2013
Finance
University of Illinois
Champaign-Urbana, IL
12-2008
Skills
Online teaching
Leadership training
Customer relations
Student engagement
Curriculum development
Technical support
Computer proficiency
Timeline
Education Specialist
MyFootPath
08.2020 - 03.2024
Sales Rep
CRJ Industries
01.2017 - 05.2020
Director of Sales
Be Bold Enterprises
09.2013 - 10.2016
Finance
University of Illinois
Bachelor of Science Tech. - Management: Finance degree