Chigozie Osigwe
Overview
7
7
years of professional experience
1
1
Certification
Work History
AutoCAD Drafter
AT&T
Houston, TX
08.2016 - 08.2017
- Collaborated with construction contractors to develop accurate 2D and 3D models for structural, mechanical, and electrical systems.
- Worked and revived fiber and cable blueprints in a two man team.
- Managed drafting and design for over 5 projects from concept through delivery.
Shift Manager
Chic-Fil-A
Houston, TX
06.2018 - 03.2019
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Technical Support Engineer
SP Data Digital
Houston, TX
08.2019 - 06.2021
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Streamlined support processes for increased efficiency and reduced response times.
- Collaborated with cross-functional teams to develop solutions for recurring technical problems.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
Staffing Coordinator
Huckeye Health Services
Katy, TX
01.2023 - 08.2023
- Managed potential candidate from multiple job hiring platforms.
- Coordinated background checks, reference evaluations, and drug screenings
- Sourced candidates for approval and interview process.
- Analyzed market trends to inform strategic staffing decisions, ensuring alignment with organizational goals and industry demands.
Education
Bachelor of Science - Computer Science
University of Houston - Downtown
Houston, TX05.2025
Associate of Science - Computer Science
Houston Community College
Houston, TX05.2019
Skills
- Python
- C
- Java
- SQl
- HTML
- CSS
Certification
- AWS: Cloud Practitioner
Timeline
Staffing Coordinator
Huckeye Health Services
01.2023 - 08.2023
Technical Support Engineer
SP Data Digital
08.2019 - 06.2021
Shift Manager
Chic-Fil-A
06.2018 - 03.2019
AutoCAD Drafter
AT&T
08.2016 - 08.2017
Bachelor of Science - Computer Science
University of Houston - Downtown
Associate of Science - Computer Science
Houston Community College