Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Hi, I’m
Chih Hao Chen
Seattle
Summary
Overview
1
year of professional experience
Work History
Cai Chenyang Taipei
Taipei Sheraton Group Hotel
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Royal Hotellondon
london royal hotel
Job overview
- Mentored and coached staff to improve performance and interactions with residents.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Collaborated with other professionals to plan and coordinate care for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Developed and maintained strong relationships with community resources for successful referrals.
- Participated in professional development and training opportunities to enhance clinical skills.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Utilized evidence-based practices to provide effective interventions for clients.
- Administered assessments to identify clients' needs and establish treatment plans.
- Educated clients and families on mental health, wellness and recovery topics.
- Monitored clients' progress to adjust treatment plans accordingly.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Conducted home visits to assess clients' home environment and provide support.
- Developed and implemented individualized treatment plans for clients.
- Facilitated peer support groups to help clients connect with others.
- Implemented community outreach programs to promote mental health awareness.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Facilitated psychoeducational classes to help clients develop life skills.
- Devised and implemented community-based programs to promote mental health awareness.
Restaurant
Kitchen Manager
04.2023 - Current
Job overview
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Maximized quality assurance by completing frequent line checks.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Purchased food and cultivated strong vendor relationships.
- Coordinated with catering staff to deliver food services for special events and functions.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Education
Sanchong Commerce And Industry Vocational SchoolTaiwan, New Taipei City, Sanchong City
High School Diploma
University Overview
- Honoree of [Honor Name]
- Awarded [Award Name]
Skills
- Standardized Recipes
- Diverse Beverage Knowledge
- Order Delivery Practices
- Safe Food Handling
- Food Item Purchasing
- Disciplinary Action
- Employee Scheduling
- Inspection and Observation
- Kitchen Equipment Operation
- Menu Planning
- Cost Control
- High-Volume Dining
- Shipment Preparation
- Order Accuracy
- Portion Sizes
- Equipment Maintenance
- Food Plating and Presentation
- Kitchen Scheduling
- Verbal and Written Communication
- Room Preparation
- Food Preparation and Safety
- Servsafe Certification
- Annual Business Planning Support
- Food Preparation Management
- Productivity Improvements
- Purchasing Strategies
- New Employee Recruitment
- Process Improvement
- Food and Beverage Management
- Expediting Orders
- Attention to Detail
- Team Leadership
- Inventory Control
- Recruitment and Hiring
- Health Code Compliance
- Staff Management
- Cleaning and Sanitation
- Waste Reduction
- Station Preparation
- Policy and Procedure Enforcement
- Strategic Planning
- Shift Scheduling
- Brand Loyalty
- Performance Monitoring
- Budget Management
- Sales and Marketing
- Operations Management
- Workflow Optimization
- Resource Allocation
- Meal Monitoring
- Portion Standards
- Inventory Coordination
- Performance Improvement
- Multitasking and Organization
- First Aid Knowledge
- Guest Relations
- Staff Training
- Portioning Understanding
- Vendor Relationship Management
- Equipment Condition Evaluations
- Portion and Cost Control
- Customer Needs Assessments
- Facilities Planning
- Calm and Pleasant Demeanor
- Menu Pricing and Writing
- Manage Promotions
- Calendar and Scheduling Software
- POS Terminal Operation
- Microsoft Word
- Staffing and Sales Reporting
- Liquor Law Compliance
- Cook Foods
- Control Inventory Costs
- Teamwork and Collaboration
- Schedule Crew Members
- Supply Ordering and Management
- Cost Estimation
- Delegating Assignments and Tasks
- Labor and Overhead Cost Estimation
- Inventory Management Software
- Work Assignments
- Employee Performance Evaluations
- Managing Reservations and Large Parties
- Food Challenges
- Anticipating Problems
- Catering Services
- Serve Customers
- Front of House Management
- Managing Deliveries
- Maintain Food Safety
- Investigating Complaints
- Developing Special Dishes and Recipes
- Training
- Supervising Residents
- Fire Safety Regulations
- Service Delivery Management
- Sanitation
Certification
- [Area of certification] Training - [Timeframe]
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Professional Working
English
Full Professional
Spanish
Limited Working
Timeline
Kitchen Manager
Restaurant
04.2023 - Current
Sanchong Commerce And Industry Vocational School
High School Diploma
Taipei Sheraton Group Hotel
Cai Chenyang
london royal hotel
Royal Hotel
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