Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
16
16
years of professional experience
Work History
Certified Medical Assistant
Prisma Blue Ridge Orthopedics-Powdersville
2023.11 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Preceptorship
Self-Medical Group
2023.07 - 2023.09
Assisted the clinical staff in providing quality patient care and support
Customer Service Agent
TD Bank
2022.09 - 2023.03
Assisted and resolved customer credit card inquires and concerns, escalating issues when appropriate
Outpatient Registrar
AnMed Health
2020.10 - 2022.09
Provided quality customer support to incoming patients, explaining medical forms and payments
Case Manager
Cinch Home Services
2017.02 - 2021.09
Resolved customer interactions with empathy, patience, and understanding; identified solutions to ensure guest satisfaction
Server
Cracker Barrel
2014.11 - 2017.10
Provided excellent wait service to customers, averaging 9-10 tables per shift
Certified Nursing Assistant
Richard Campbell Veteran Nursing Home
2008.07 - 2014.10
Assisted 12+ residents with daily activities, while ensuring that they are on time for meals and medicine
Education
Certification - Clinical Medical Assistant
National Healthcareer Association
10.2023
High School Diploma -
Adult Educational Center
Anderson, SC
05.2011
Skills
Medical Terminology
Specimens collection and processing
Patient Scheduling
HIPAA Compliance
CPR
Direct Patient Care
Valueoffered
Active Listener
CPR
Customer Service
Patient Care
Phlebotomy
Vital Signs
Personal Information
Title: Certified Clinical Medical Assistant
References
Melanie Turman, MSN, RN, Village Career Center, mturman@villagecareercenter.com, 864-902-4433
Timeline
Certified Medical Assistant
Prisma Blue Ridge Orthopedics-Powdersville
2023.11 - Current
Preceptorship
Self-Medical Group
2023.07 - 2023.09
Customer Service Agent
TD Bank
2022.09 - 2023.03
Outpatient Registrar
AnMed Health
2020.10 - 2022.09
Case Manager
Cinch Home Services
2017.02 - 2021.09
Server
Cracker Barrel
2014.11 - 2017.10
Certified Nursing Assistant
Richard Campbell Veteran Nursing Home
2008.07 - 2014.10
Certification - Clinical Medical Assistant
National Healthcareer Association
High School Diploma -
Adult Educational Center
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