Chikara Williams
Anderson,SC
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
16
16
years of professional experience
Work History
Certified Medical Assistant
Prisma Blue Ridge Orthopedics-Powdersville
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Preceptorship
Self-Medical Group
07.2023 - 09.2023
- Assisted the clinical staff in providing quality patient care and support
Customer Service Agent
TD Bank
09.2022 - 03.2023
- Assisted and resolved customer credit card inquires and concerns, escalating issues when appropriate
Outpatient Registrar
AnMed Health
10.2020 - 09.2022
- Provided quality customer support to incoming patients, explaining medical forms and payments
Case Manager
Cinch Home Services
02.2017 - 09.2021
- Resolved customer interactions with empathy, patience, and understanding; identified solutions to ensure guest satisfaction
Server
Cracker Barrel
11.2014 - 10.2017
- Provided excellent wait service to customers, averaging 9-10 tables per shift
Certified Nursing Assistant
Richard Campbell Veteran Nursing Home
07.2008 - 10.2014
- Assisted 12+ residents with daily activities, while ensuring that they are on time for meals and medicine
Education
Certification - Clinical Medical Assistant
National Healthcareer Association
10.2023
High School Diploma -
Adult Educational Center
Anderson, SC05.2011
Skills
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- HIPAA Compliance
- CPR
- Direct Patient Care
Valueoffered
- Active Listener
- CPR
- Customer Service
- Patient Care
- Phlebotomy
- Vital Signs
Personal Information
Title: Certified Clinical Medical Assistant
References
Melanie Turman, MSN, RN, Village Career Center, mturman@villagecareercenter.com, 864-902-4433
Timeline
Certified Medical Assistant
Prisma Blue Ridge Orthopedics-Powdersville
11.2023 - Current
Preceptorship
Self-Medical Group
07.2023 - 09.2023
Customer Service Agent
TD Bank
09.2022 - 03.2023
Outpatient Registrar
AnMed Health
10.2020 - 09.2022
Case Manager
Cinch Home Services
02.2017 - 09.2021
Server
Cracker Barrel
11.2014 - 10.2017
Certified Nursing Assistant
Richard Campbell Veteran Nursing Home
07.2008 - 10.2014
Certification - Clinical Medical Assistant
National Healthcareer Association
High School Diploma -
Adult Educational Center
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