Chikere Zakka
San Antonio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Correctional Officer IV
Texas Department Of Criminal Justice
03.2023 - 11.2023
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed behavior of residents individually and in groups.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Searched building and grounds, living quarters, and work areas for contraband.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Investigated and responded to incidents of inmate misconduct.
- Built solid relationships with staff and residents to keep institution safe and secure.
UNIFI AVIATION RAMP AGENT
Unifi Aviation
11.2022 - 03.2023
- Guiding aircraft to and from gates and backing them up for take-off
- Parking arriving and departing aircraft
- Placing chocks and cones around aircraft
- Loading and unloading arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies
- Providing special handling of baggage, cargo, and mail, as required
- Collecting, loading, and unloading live animals and dangerous goods on and off aircraft, when necessary
- Delivering passenger baggage to the claim area and unloading baggage onto the conveyor system
- Performing cabin maintenance and cleaning services, including restocking the aircraft
- Operating ground support equipment, including aircraft stair units, container loaders, aircraft ground power units, water/lavatory service trucks, aircraft de-icing units, cargo dollies, and passenger vans, when necessary
- Reporting all equipment malfunctions to the appropriate supervisor/manager
- Complying with all airport authority and carrier security requirements, including adhering to Swissport Standard Operating Procedures
- Ramp Agent Requirements: High school diploma, preferred
- Previous experience working in an aviation environment, desired
- Successful completion of a ramp services training program
- Valid driver’s license
- U.S
- Customs Seal for access to CBP security areas
- Knowledge of proper lifting techniques when handling heavy objects
- Experience working with live animals and dangerous goods
- Working knowledge of airport safety procedures
- Strong teamwork and communication skills
- Great physical fitness and strength
- Time management skills
- Ability to endure tough working conditions.
- Guided aircraft into and out of parking positions using hand signals.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated ground crew activities to complete objectives on schedule.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Transferred luggage from aircraft to collection areas safely using [Type] equipment.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Stocked aircraft cabins with necessary equipment and supplies.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
HEB TSST (TOTAL SANITATION TEAM)
HEB
10.2022 - 01.2023
- Maintains the Store's cleanliness and safety with a sense of urgency and prioritization, including floors, windows, break rooms, and restrooms
- Maintains fulfillment of department hand wash sinks, such as paper towels, soap, sanitizer
- Cleans and picks up trash and debris from flower beds and yard around the Store
- Uses H-E-B chemical program and correctly organizes / maintains stock in maintenance room
- Empties and cleans trash receptacles throughout the store and each department
- Ensures food safety and sanitation standards are achieved by following SOPs
- Communicates maintenance needs, problems, or solutions to Store Leaders.
- Assisted with development of health and safety plans for hazardous materials.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
CULINARY SPECIALIST
Department of Defense, United States Navy
05.2016 - 06.2022
- (CS) operate and manage Navy messes, afloat and ashore, established to subsist Naval personnel; estimate quantities and types of food items required; assist Supply Officers in ordering and stowage of subsistence items and procurement of equipment and mess gear; check delivery for quantity and assist medical personnel in inspection for quality; prepare menus; plan, prepare, and serve meals; maintain food service spaces and associated equipment in a clean and sanitary condition, including storerooms and refrigerated spaces; maintain records of financial transactions; and submit required reports
- Cleaned, sanitized and maintained food storage, preparation and serving areas
- Checked stock deliveries for safety, quality and quantity
- Managed nutrition labeling process and execution and verified accuracy and alignment with ingredient database
- Supervised cooks and kitchen staff, providing direction in preparing specialty items and ethnic cuisine
- Prepared various local and seasonal specialties for boutique restaurant
- Reduced food costs by estimating purchasing needs and buying through approved suppliers
- Managed kitchen staff team and assigned various stages of food production
- Researched, developed and introduced menu concepts with creation of new recipes.
- Inspected deliveries for accuracy and safety.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Set up and broke down kitchen for service.
- Coordinated with team members to prepare orders on time.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Utilized culinary techniques to create visually appealing dishes.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Assisted with menu development and planning.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Participated in food tastings and taste tests.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
Bachelor of Arts - International Relations And Global Security
American Public University System
Charles Town, WV10.2024
High school diploma or GED -
Grandview Sr. High School
Grandview, MO05.2013
Skills
- Managing dining facilities
- Food preparation
- Sanitizing and cleaning
- Budget development
- Estimating and ordering stock
- Inspecting deliveries
- Budget Management
- Menu development
- Team training
- Purchasing
- Kitchen equipment and tools
- OSHA training
- Strong analytical and communication skills
- Fluent in Spanish
- Basic electrical knowledge
- Blueprint interpretation
- Physical agility
- Safety oversight
- Finish work
- OSHA requirements
- Power and hand tool operation
- Safety protocols
- Safety awareness
- Time management
- Organizational skills
- Safety policy and procedure knowledge
- Cultural understanding
- Editing skills
- Customer service
- Team management
- Problem resolution
- Team building
- Crisis Management
- Contraband Seizure
- Records Management
- CCTV Monitoring
- Surveillance
- Emergency Response
- Crisis Intervention Training
- Relationship Building and Management
- Restraint Techniques
- Emergency Management
Accomplishments
- Chikere's striving attitude, she has made a dramatic impact to navy food management team accountable manager as Front desk clerk : She consistently provides accurate information and direction to students and visitors which increase the overall proficiency of NFMT daily operation to the fleet. Vital team player: she assisted in the preparation and restoration of NFMT's official reference library compartments of 212 directives 49 Publications, 37 manuals, and 25 training portfolios and which contributed to the overall charge of being met on the time for the 86 afloat and 26 ashore commands.
- Blue Jacket sailor of the Quarter 2019
- Assistant Cash collection Agent: Within the command successfully auditing over $700 dollars for accounted meals during underways and deployment
- Color guard: Participating in 4 different retirement ceremonies, including providing over 20 hours volunteer training to 3 junior sailors who relieved the position
- MWR (Morale Warfare Recreation) secretary: "Petty officer Zakka meticulously maintained over 300 minutes during eight meetings that were crucial and planning and executing major command events team while assisting with organizing 7 MWR fundraisers that generated over $900 profit for the holiday command party."
- Aviation Brake RIding license achieved 2022
Languages
Spanish
Portuguese
Additional Information - Secondary Email
c.zakka21@gmail.com
Language Learning
I am fluent in Spanish, intermediate in Brazilian Portuguese, and I am currently learning Russian.
Timeline
Correctional Officer IV
Texas Department Of Criminal Justice
03.2023 - 11.2023
UNIFI AVIATION RAMP AGENT
Unifi Aviation
11.2022 - 03.2023
HEB TSST (TOTAL SANITATION TEAM)
HEB
10.2022 - 01.2023
CULINARY SPECIALIST
Department of Defense, United States Navy
05.2016 - 06.2022
Bachelor of Arts - International Relations And Global Security
American Public University System
High school diploma or GED -
Grandview Sr. High School
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