Chila S. Simmons
Raleigh,NC
Summary
Organized Logistics Specialist with 15+ years of experience in project management and skill at multitasking with great prioritization and focus. Skilled at data analysis and streamlining operations for increased processing functionality and optimizing business profitability. Dedicated to solutions-oriented problem-solving and effective employee training. Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives.
Overview
18
18
years of professional experience
Work History
Logistics Specialist
Composites One
05.2021 - 03.2023
- Responsible for safety/risk management, quality, RCCA, receiving, transportation (private fleet and 3rd party carriers), equipment maintenance/repair operations, all in accordance with OSHA and regulatory policies and procedures
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Worked with customers to integrate processes and correct issues.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Tracked and managed transfer paperwork such as packing lists.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Provided customers with status updates for tracked packages.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Validated inventory levels and updated systems using handheld devices.
- Detected and resolved multifaceted issues related to business direction and operations.
- Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
Operations Manager
Ross Stores
09.2018 - 05.2021
- Execute production plans that optimize turn time and expedite merchandise through distribution center in an accurate, cost-effective manner
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Partnered with vendors and suppliers to effectively manage and budget.
- Interacted well with customers to build connections and nurture relationships.
DC Logistics Supervisor
Ross Stores
05.2016 - 09.2018
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Monitored logistics performance and identified improvement opportunities.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Directed shipping and receiving of wide range of products daily.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Enforced team adherence to safety regulations and protocols.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Trained, scheduled and evaluated over 75 employees
DC Operations Supervisor
Best Buy Stores
08.2008 - 06.2016
- Produce functional systems expertise and training to distribution center employees that leads to safe, accurate, and productive environment
- Lead in dynamic way, utilizing flexibility in multiple areas of operation
- Established positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs
- Contribute to production plan and prepare staffing plan for day, ensuring that workload and labor hours are distributed appropriately for volume of the day.
DC Operations Manager
Wal-Mart Stores
07.2005 - 01.2008
- Communicate with customers, suppliers, associates verbally and in writing
- Implement business plan for areas of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve production, quality, safety
- Responsible for managing productivity by preparing, reviewing and analyzing business reports
- Maintain quality and safety standards in areas of responsibility by ensuring associates are trained properly
- Manage and develop associates and leaders in areas of responsibility and participate in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
Education
Bachelor of Arts - Liberal Studies
Longwood University
Farmville, VASkills
- Safety Practices
- Manage Budgets
- Time Management
- Cycle Counting
- Operations Analysis
- Interdepartmental Collaboration
- Shipment Coordination
- Appointment Scheduling Software
- Inventory Counting
- Resolving Problems
- Transportation Planning
Timeline
Logistics Specialist
Composites One
05.2021 - 03.2023
Operations Manager
Ross Stores
09.2018 - 05.2021
DC Logistics Supervisor
Ross Stores
05.2016 - 09.2018
DC Operations Supervisor
Best Buy Stores
08.2008 - 06.2016
DC Operations Manager
Wal-Mart Stores
07.2005 - 01.2008
Bachelor of Arts - Liberal Studies
Longwood University
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