Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist / Cashier
Brooklyn Hair
02.2024 - 05.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Managed multiple tasks and met time-sensitive deadlines.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Displayed merchandise by arranging in appealing ways to boost sales.
Cashier
ShopRite
02.2022 - 11.2023
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Nail Technician / Receptionist
Waxxed Nails
08.2020 - 01.2021
Established strong client relationships through exceptional customer service and communication skills.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Offered advice and recommended products to improve and maintain nails.
Used acrylics, gels and glitters to create custom nail art designs for clients.
Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
Oversaw schedule to manage appointments of new and existing clients.
Education
High School Diploma -
DONALD PAYNE TECH
Newark, NJ
06.2023
COSMETOLOGY -
DONALD PAYNE TECH
NEWARK NJ
06.2023
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Verbal and written communication
Customer/Client relations
Scheduling
Clerical Support
Calendar Management
Inventory Management
Certification
OSHA Certified
Cosmetology License - [State] Board of Cosmetology.