An energetic leader with more than five years of progressive, supervising and residence care service in a healthcare setting with experience building relationships, managing residence care plans, finance, budgeting and operations.
Overview
17
17
years of professional experience
Work History
RESIDENT CARE AIDE
Greenwood Home
Seattle , WA
01.2014 - Current
Oversaw and support staff in resident care activities while maintaining a high level of staff morale and professionalism.
Developed patient care plans, including assessments, evaluations and nursing diagnoses.
Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
Developed and produced all office flyer notifications for important policy changes, office news and events.
Evaluated resident care needs.
Ensured that equipment and supplies were properly maintained for quality resident care and safety.
Created and maintained computerized record management systems to record and process data and generate reports to track resident needs.
Led, designed and implemented training programs and initiatives which contributed increase in resident productivity.
RESIDENTIAL CARE LEAD STAFF
Special Care Agency
Lynnwood , WA
01.2009 - 01.2013
Multi-tasking.
Maintained integrity of confidential personnel files, license and CPR compliance records.
Performed account reconciliations and resolved variances.
Assisting with developing plans and reports as needed.
Conducted monthly in-services and staff meetings to educate staff and facilitate good communication.
Maintain all care records in accordance with company policy and audit care records weekly to ensure accuracy.
Managing financial books to ensure the organization is in compliance
Delivering dynamic training presentations to Staff.
Ordered and distributed office supplies while adhering to fixed office budget.
Oversaw automated tracking and documentation of data, client correspondence and office operations.
RESIDENTIAL INTRUCT INSTRUCTOR
The Learning Tree Inc.
Eight Mile, AL
01.2003 - 01.2009
Taught residents life skills needed to function and provided positive reinforcement to boost confidence.
Managed training classroom sessions
Met with parents to resolve conflicting educational priorities and issues.
Met with students, parents and administrators to address and resolve students' behavioral.
Patient Safety Specialist at CommonSpirit Northwest Region, Virginia Mason Franciscan Health (VMFH)Patient Safety Specialist at CommonSpirit Northwest Region, Virginia Mason Franciscan Health (VMFH)