Chiller Leonard
Hammond,NY
Overview
7
7
years of professional experience
Work History
Homewood Hilton Hotel
General Hospitality Services
01.2023 - 05.2023
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
- Managed daily operations for better customer service and increased revenue.
Home Health Aide
Addus Home Health Care
05.2019 - 04.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Housekeeper
Motel 6 Hotel
02.2016 - 09.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
Education
GED -
Area Career Center
5727 Shol Hammond IN 4632003.2020
Skills
I'm Excellent at this job as a housekeeper and home health care provider i have more than enough experience
Drawing Painting exterior decorator General Hospitality.
I am an artist i paint and sometimes sale my pictures. I decorate customers homes with color scheme ideas, and Im good at cleaning cooking and making thing comfortable and health for the customers
Timeline
Homewood Hilton Hotel
General Hospitality Services
01.2023 - 05.2023
Home Health Aide
Addus Home Health Care
05.2019 - 04.2022
Housekeeper
Motel 6 Hotel
02.2016 - 09.2016
GED -
Area Career Center
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