Chiloveda Prospere
Pompano Beach
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level process assistant position to help launch career while achieving company goals.
Overview
8
8
years of professional experience
Work History
Warehouse Employee
Amazon
Boca Raton
09.2022 - Current
- Communicated effectively with team members on matters related to work assignments.
- Scanned items into bins for customer orders , packaged items for employees to process in the system .
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Work as a picker picking products that customers would order online to get shipped out.
- Maintain a driven work environment.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Packaged items with appropriate materials to prevent damage during shipping as a problem solver .
- Work in different station as a stower/ picker/ jackpot/ Inductor/ floor/back problem solver.
Interim PA
Amazon
Boca Raton
11.2024 - 01.2025
- Supported area managers in leading daily operations, ensuring workflow efficiency and safety compliance.
- Assisted with labor allocation, problem-solving, and coordination between departments to meet production goals.
- Conducted audits, monitored productivity, and communicated process updates to associates and leadership.
- Trained and coached associates to ensure adherence to standard operating procedures and quality standards.
- Promoted a positive, inclusive work environment while driving associate engagement and performance.
Locker+ Customer Service Associate
Amazon
Boca Raton
10.2021 - 08.2022
- Greeted customers upon entry to the locker room and provided them with information regarding available services.
- Makes return and pickup of packages convenient for customers.
- Assist customers with questions they may have, work through problem solving scenarios for customers.
- Provided customer service support to patrons by answering questions and resolving issues in a timely manner.
- Communicated effectively with team members regarding any changes or updates made within the locker room area.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Customer Service Cashier
Wendy's
Florida City
03.2018 - 12.2021
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Balanced cash drawers at the end of each shift.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
Education
Management
Palm Beach State College
Lake Worth, FL12-2026
High School Diploma -
Deerfield Beach High School
Deerfield Beach, FL05.2020
Affiliations
- Computer
- student council
- Clubs organization
Languages
5,5
Education and Training
other,other
Timeline
Interim PA
Amazon
11.2024 - 01.2025
Warehouse Employee
Amazon
09.2022 - Current
Locker+ Customer Service Associate
Amazon
10.2021 - 08.2022
Customer Service Cashier
Wendy's
03.2018 - 12.2021
Management
Palm Beach State College
High School Diploma -
Deerfield Beach High School