Chima Cosmas
Glendale
Summary
Energetic professional with a background in promotional and demonstration roles, known for high productivity and efficiency in task completion. Possess specialized skills in product demonstration, customer engagement, and persuasive communication. Excel at problem-solving and adaptability, ensuring seamless promotion campaigns and elevated customer experiences. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Front of House Employee
LOOK Cinemas
06.2023 - 09.2024
- Greeted guests upon arrival, providing a warm and welcoming atmosphere.
- Answered phone calls, took reservations, and answered inquiries.
- Informed customers of daily specials, menu items, and restaurant policies.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Assisted with seating arrangements to ensure comfortability for guests.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Resolved any customer complaints or issues promptly with professionalism.
- Performed opening and closing duties such as prep and organizing supplies.
- Assisted with training new front of house employees on procedures and policies.
- Explained menu items, took orders and delivered food courses according to instruction.
- Delivered guest orders to correct tables or take-out counter.
- Maintained cleanliness and organization of dining areas and utensils.
- Improved table turnover rates by efficiently managing dining area readiness during peak hours.
- Monitored dining environment for cleanliness, ensuring adherence to health and safety standards.
- Reset and cleaned tables quickly to prepare for new customers.
Brand Representative
Abercrombie & Fitch
10.2023 - 01.2024
- Recommended, selected and helped locate merchandise based on guest needs and desires.
- Employed basic selling techniques to engage with customers.
- Promoted positive company image through superior customer service experiences.
- Conversed with customers to share information about products and services.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Provided exceptional customer service to enhance brand reputation.
- Maintained a professional appearance and demeanor that reflects the brand's image.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Restocked shelves at retail locations with products to match planned demonstrations.
- Increased sales by encouraging customers to purchase additional products and services.
- Maintained professionality and efficiency while working closely with leadership.
Sales Associate
Amazing Pictures
04.2025 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Maintained merchandise presentation standards, ensuring store organization.
- Collaborated with team members to achieve sales targets and improve customer service.
- Resolved customer inquiries and complaints efficiently, fostering satisfaction and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Glendale High
Glendale, CA06-2023
Associate of Arts - Speech-Language Pathology
Glendale Community College
Glendale, CASkills
- Effective communicator
- Sales expertise
- Floor operations and displays
- Point of sale systems
- Greeting guests
- Opening and closing procedures
- Multitasking Abilities
- Team Coordination
- Sales Promotions
- Customer Engagement
- Time management
- Customer service
- Cleaning and sanitizing
- Attention to detail
- Strong work ethic
Timeline
Sales Associate
Amazing Pictures
04.2025 - Current
Brand Representative
Abercrombie & Fitch
10.2023 - 01.2024
Front of House Employee
LOOK Cinemas
06.2023 - 09.2024
High School Diploma -
Glendale High
Associate of Arts - Speech-Language Pathology
Glendale Community College
Education and Training
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