CHINA CARROL
Lakeland
Summary
Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops. Received 3 'Passion Awards' for delivering outstanding service and have consistently surpassed my target KPIs for mystery shoppers.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Enrichment
Boys&girls club
Lakeland
05.2024 - 07.2024
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed household errands and other essential duties.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Nanny
Lakeland fl
Lakeland
01.2023 - 03.2024
- Supervised and cared for children from different age groups with varying needs.
- Planned and implemented enriching activities to promote child development.
- Maintained a safe and nurturing environment for children in the absence of parents.
- Collaborated effectively with parents to ensure consistency in child care routines.
Sales Associate
Banter
Lakeland
12.2020 - 01.2022
- Interacted with customers to assist with product selection, driving sales and repeat business.
- Maintained store appearance to enhance customer experience and meet company standards.
- Utilized product knowledge to answer customer inquiries and provide recommendations.
- Collaborated with team members to achieve sales targets and create a positive work environment.
Food Service
Stale & shake
01.2020 - 11.2020
- Provided excellent customer service in a fast-paced restaurant environment, ensuring customer satisfaction.
- Collaborated with kitchen staff to accurately take and deliver food and drink orders.
- Managed multiple tables efficiently, handling cash transactions and resolving customer concerns promptly.
Education
HIGH SCHOOL DIPLOMA -
Kathleen high school
Lakeland, fl03.2020
Skills
- Communication
- Problem solving
- Time management
- Attention to detail
- Multi-tasking
- Teamwork
- Creative thinking
- Sales techniques
- Safety protocols
- Activity planning
- Child development
- Communication skills
- Recordkeeping
Languages
English, Native
Timeline
Enrichment
Boys&girls club
05.2024 - 07.2024
Nanny
Lakeland fl
01.2023 - 03.2024
Sales Associate
Banter
12.2020 - 01.2022
Food Service
Stale & shake
01.2020 - 11.2020
HIGH SCHOOL DIPLOMA -
Kathleen high school