China Patton
Los Angeles,CA
Summary
Dynamic professional with experience at El Nido Family Centers, excelling in customer service and classroom management. Proven ability to support children with special needs while maintaining organized filing systems. Adept at multitasking and problem-solving, ensuring efficient office operations and effective client communication. Proficient in Microsoft Office and committed to team collaboration.
Overview
14
14
years of professional experience
Work History
Academic Guide/Office Assistant
El Nido Family Centers
Los Angeles, USA
02.2018 - Current
- Provided exceptional customer service by appropriately answering client concerns, forwarding messages, and confirming appointments as necessary.
- Prepared the classroom and work stations for daily lessons.
- Helping children who need extra support to complete tasks.
- Work with kids with special needs
- Maintained confidentiality of sensitive information and documents.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Office Assistant
Bradley Center
07.2017 - 05.2018
- Design and maintain filing and storage systems in the office
- Answered phone and direct calls
- Checked, typed, and sent emails
Teacher's Assistant
LACOE
Los Angeles, CA
06.2011 - 06.2017
- Assisting teachers with lesson planning and preparation.
- Reinforcing lesson concepts and providing additional explanations.
- Helping students with assignments and homework.
- Supervising students during class, lunch, recess, and other activities.
- Communicating with parents, and other staff.
- Helping students develop social-emotional skills.
- Monitoring students' progress and providing feedback to teachers.
- Taking attendance.
Education
High School Diploma -
Tri C-Community
Compton, CA01.2011
Skills
- Computer literate
- Customer service
- Classroom management
- Filing systems
- Data entry
- Office administration
- Special needs support
- Appointment scheduling
- Client communication
- Proficient in Microsoft Office
- Work well under pressure
- Problem solving
- Team collaboration
- Conflict resolution
- Problem-solving abilities
- Multitasking Abilities
- Licensed driver
Timeline
Academic Guide/Office Assistant
El Nido Family Centers
02.2018 - Current
Office Assistant
Bradley Center
07.2017 - 05.2018
Teacher's Assistant
LACOE
06.2011 - 06.2017
High School Diploma -
Tri C-Community
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