Summary
Overview
Work History
Education
Skills
Timeline
Generic

China Ruffin

Lake Villa

Summary

Dynamic and dedicated professional showcasing effective communication and complex problem-solving skills. Proven ability to enhance productivity through material preparation and progress monitoring, while maintaining a calm demeanor in high-pressure situations.

Overview

8
8
years of professional experience

Work History

Teachers Assistant

Allendale Association
06.2023 - 04.2025
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Completed daily reports on attendance and disciplinary performance.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.

Restaurant Hostess

Coopershawk Winery and Restaurant
08.2022 - 06.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Sales Associate

Holister
05.2017 - 05.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Education

Bachelor Of Science - Psychology

Illinois State University
Normal, IL
05.2022

Skills

  • Positive attitude
  • Effective communication
  • Calm and patient demeanor
  • Computer skills
  • Complex Problem-solving
  • Material preparation
  • Reading and writing support
  • CPR and first aid
  • Progress monitoring

Timeline

Teachers Assistant

Allendale Association
06.2023 - 04.2025

Restaurant Hostess

Coopershawk Winery and Restaurant
08.2022 - 06.2023

Sales Associate

Holister
05.2017 - 05.2018

Bachelor Of Science - Psychology

Illinois State University
China Ruffin