Summary
Work History
Education
Skills
Languages
Timeline
Certification
Overview
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EMEKA MARVELLOUS OKORO

EMEKA MARVELLOUS OKORO

MONTREAL,QC

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Work History

SECURITY GUARD

SÉCURITÉ VISION INC
03 2024 - 01 2025
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.

Security Guard

Montreal Elite Security
02.2024 - 03.2024
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Assisted in the development of comprehensive security plans for special events and occasions.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Checked and verified photo identification prior to granting facility access.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.

Customer Service Representative

NITEL
01.2021 - 01.2022
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Handled customer inquiries and suggestions courteously and professionally.

Assembly Line Worker

PHILTYCOON INTERNATIONAL CO
05 2020 - 01 2022
  • Followed protocols to enhance protection and maintain safe work environment.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
  • Aided cross-functional teams in achieving shared goals through active participation in collaborative initiatives.

Education

High School Diploma - Science

Oghede Secondary School
01.2013

Skills

  • CPR CERTIFIED
  • Emergency awareness
  • Employee and Visitor Screening
  • Active Listening
  • Security procedures knowledge
  • Complex Problem-Solving
  • Work ethic
  • Team Player
  • Data Entry
  • Crime Prevention
  • First Aid Training
  • Event security
  • Workplace Safety
  • Security Needs Assessment
  • Vigilance Awareness
  • Access Control
  • Security camera monitoring
  • First Aid Certified
  • Safety and security
  • Keen observer
  • Superb surveillance skills
  • English fluency

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Security Guard

Montreal Elite Security
02.2024 - 03.2024

Customer Service Representative

NITEL
01.2021 - 01.2022

SECURITY GUARD

SÉCURITÉ VISION INC
03 2024 - 01 2025

Assembly Line Worker

PHILTYCOON INTERNATIONAL CO
05 2020 - 01 2022

High School Diploma - Science

Oghede Secondary School

Certification

  • CPR
  • BSP
  • FIRST/AID
  • PSPB/PSW

Overview

3
3
years of professional experience
1
1
Certificate

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EMEKA MARVELLOUS OKORO