Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Chinami Luppescu

Summary

Hard-working, organized professional with a love of learning. Excited to expand my knowledge and expertise in the finance industry through self-development, career progression, and experience. Grateful to be at one of the best brokerage firms in the world and looking forward to what's next.

Overview

2026
2026
years of professional experience

Work History

Assistant Language Teacher

  • Create original lesson plans incorporating visual, auditory, kinesthetic, and written language.
  • Serve as a cultural ambassador, encouraging cultural relativism via primary education.

Service Solutions Group Specialist

Fidelity Investments
08.2024 - Current
  • Resolved client and associate issues while proactively taking ownership of complex situations; utilized organizational and prioritizing skills to manage an extensive casebook efficiently
  • Supported associate growth by hosting double-jackers on average of once a week
  • Delivered strong quarterly metrics, consistently achieving above average performance states.
  • Received an Excellence in Action award in Q3 of 2024 for Leadership Impact.

Customer Relationship Advocate

Fidelity Investments
05.2023 - 07.2024
  • Identify and address customer needs and maintain account records; work with other departments when necessary to resolve product or service problems.
  • Place security trades and process transactions accurately and efficiently, demonstrated by maintaining performance standards across all metrics.
  • Support and assist team members with inquiries and policy through one-on-one guidance and interactive documents shared amongst team.
  • Received Excellence in Action award for Q2 of 2024 for Leadership Impact.

Classroom Behavior Specialist

Bradley School, Lifespan School Solutions
10.2022 - 05.2023
  • Cultivate interpersonal skills by building positive relationships with students and teachers.
  • Identify issues, analyze information and adjust programs to remedy problems.
  • Create, manage, and analyze data to inform student support and instruction.

Assistant Manager, English Dept.

A.L.C. Academy
04.2017 - 09.2022
  • Implement automated messaging system, creating a more efficient course schedule process.
  • Oversee numerous departments, including billing, customer service, teacher training, and student management.
  • Maintain frequent and meaningful parental communication to support academic achievement and language acquisition.

Education

Bachelor of Science - Psychology

Ursinus College
Collegeville, PA
05-2015

Skills

  • Data Entry
  • Communication skills (bilingual and multicultural)
  • Teamwork
  • Time Management

Languages

Japanese
Professional Working

Interests

I am passionate about interacting with others and helping them develop and learn While I started in early childhood education, I have maintained that interest in education and am looking for an opportunity to expand my experience with peers and with leadership

Timeline

Service Solutions Group Specialist

Fidelity Investments
08.2024 - Current

Customer Relationship Advocate

Fidelity Investments
05.2023 - 07.2024

Classroom Behavior Specialist

Bradley School, Lifespan School Solutions
10.2022 - 05.2023

Assistant Manager, English Dept.

A.L.C. Academy
04.2017 - 09.2022

Assistant Language Teacher

Bachelor of Science - Psychology

Ursinus College

Similar Profiles

CREATE PROFILE