Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
CHINAR PATEL

CHINAR PATEL

Houston,TX

Summary

Results-driven QA Analyst with over 14 years of experience in Quality Assurance, primarily within the Property & Casualty (P&C) insurance sector. Proven expertise in manual testing, test strategy development, and system integration. Proficient in working with platforms like Guidewire, EPIC, Halcion, Savers, and broker systems. Adept in Agile, Scrum, and Waterfall methodologies, with hands-on experience in defect tracking, team coordination, and cross-functional collaboration to ensure delivery of high-quality, stable software systems.

Overview

14
14
years of professional experience
1
1

Certified Tester foundation Level

Work History

QA Analyst

Intact Financial Corporation
Toronto
06.2019 - 07.2024
  • Directed QA initiatives for P&C applications across personal and commercial lines, focusing on underwriting and claims systems.
  • Lead extensive projects through the testing process. Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
  • 14 years of experience guiding the development, documentation, coordination and maintenance of test processes, standards, templates, and guidelines, including 10 years of experience serving in a large-scale application testing analyst role.
  • Defined and implemented robust testing strategies for functional, UAT, regression, and integration testing.
  • Utilize user requirements and functional specifications to drive complex testing decisions.
  • Strong verbal and writing abilities, as well as interpersonal skills such as communication, facilitation, and successful meeting management, were demonstrated.
  • Built and maintained SOAPUI-based frameworks to automate service testing and reduce cycle time.
  • Advanced testing experience within a vendor-packaged software environment.
  • Oversaw defect lifecycle using JIRA and coordinated with developers for timely issue resolution.
  • Improved test coverage by 10% and reduced production defects significantly.
  • Proven ability for leading, facilitating, and having part in cross-functional, cross-organizational work groups to deploy business.
  • Manage work and communications with project teams, users, stakeholders, and leadership in order to assess data and business processes.
  • Received multiple Bravo Awards for excellence in quality improvement and delivery.
  • Environment: Guidewire, Java/XML, SOAPUI, Selenium, ActivOS, JIRA, Confluence, Connect UI

QA Analyst

Intact Financial Corporation
Toronto
04.2014 - 05.2019
  • Designed and executed test cases for personal/commercial insurance applications.
  • Acted as SME for underwriting systems; executed full-lifecycle QA for policy administration systems.
  • Developed comprehensive test documentation improving traceability and quality assurance processes.
  • Environment: Halcion, Savers, Contact, Java/XML, JIRA, MS Office

Underwriting Assistant

Intact Financial Corporation
Toronto
09.2011 - 03.2014
  • Supported transition to 'Contact System', optimizing system launches and improving KPIs.
  • Collaborated with underwriters and management to analyze risks and improve guidelines.
  • Designed test plans for system upgrades and new functionalities.

System Support Analyst

Aviva Insurance
Toronto
03.2011 - 06.2011
  • Conducted validation and QA testing for P&C underwriting systems.
  • Performed Guidewire functional, regression, and integration testing.
  • Ensured compliance in documentation and repair estimate accuracy.

Project Support Analyst

McKesson Corporation
Toronto
08.2010 - 02.2011
  • Managed risk department casework; enhanced database and e-commerce support systems.
  • Reduced fraud detection errors by optimizing business logic and QA practices.

Education

Bachelor of Commerce - undefined

H.A. College of Commerce
01.1998

Bachelor of Law - undefined

L.A. Shah Law College
01.2002

ISTQB Certified Tester – Foundation Level (CTFL) - undefined

01.2016

Software Testing Bootcamp Masterclass - undefined

01.2024

Software Testing with JIRA & Agile - undefined

01.2024

Agile Foundation - undefined

LinkedIn Learning
01.2024

Skills

  • Manual Testing
  • Test Strategy
  • Test Planning
  • Test Execution
  • Defect Management
  • Team Leadership
  • Offshore Coordination
  • QA Methodologies
  • Tools
  • Testing Frameworks

Test procedure documentation

Regression testing expertise

Testing analytics

Expertise in project management

Regression testing

Usability testing

Agile methodology

Manual test case preparation

Requirements gathering

Accomplishments

  • Led manual testing for 50–60 P&C insurance projects, improving QA effectiveness.
  • Delivered complex data migration with minimal defects.
  • Defined defect lifecycle in JIRA, enhancing tracking and reducing resolution time.
  • Improved test execution efficiency by 10% while expanding test coverage.
  • Consistently delivered high-quality releases across multiple insurance systems.

Timeline

QA Analyst

Intact Financial Corporation
06.2019 - 07.2024

QA Analyst

Intact Financial Corporation
04.2014 - 05.2019

Underwriting Assistant

Intact Financial Corporation
09.2011 - 03.2014

System Support Analyst

Aviva Insurance
03.2011 - 06.2011

Project Support Analyst

McKesson Corporation
08.2010 - 02.2011

Bachelor of Commerce - undefined

H.A. College of Commerce

Bachelor of Law - undefined

L.A. Shah Law College

ISTQB Certified Tester – Foundation Level (CTFL) - undefined

Software Testing Bootcamp Masterclass - undefined

Software Testing with JIRA & Agile - undefined

Agile Foundation - undefined

LinkedIn Learning

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