I am seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills while providing an opportunity for professional growth and development
Overview
9
9
years of professional experience
Work History
District Administrator
Morrow Equipment Company
12.2023 - Current
Managed complex projects effectively, balancing multiple priorities while maintaining attention to detail throughout execution.
Delivered general administrative support such as preparing expense reports, copying, faxing, filing and preparing documents.
Production Assembler
Clotheory
09.2023 - 11.2023
Demonstrated exceptional attention to detail while assembling intricate components, resulting in fewer defects and higher overall quality levels.
Worked different stations to provide optimal coverage and meet production goals.
Reduced assembly errors by carefully following work instructions and ensuring proper alignment of components.
Financial Consultant, Training Program
TIAA
04.2023 - 06.2023
Studied financial documents to identify potential areas needing improvement.
Analyzed market trends and identified investment opportunities, resulting in enhanced portfolio performance.
Inside Sales
Margot Elena
06.2022 - 02.2023
Increased sales revenue by developing and implementing effective inside sales strategies.
Customer Service Representative
Maximus
09.2021 - 03.2022
Handled customer inquiries and suggestions courteously and professionally.
Customer Service Representative
Faneuil, INC
09.2020 - 03.2021
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Secretary, Department of Music
Hampton University
10.2019 - 03.2020
Handled daily scheduling tasks and provided administrative support for entire department.
Facilitated communication between departments for improved collaboration and project success.
Sales Associate
Express Factory Outlet
07.2018 - 05.2019
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Hostess
Yard House
06.2016 - 08.2016
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Store Associate
Target
06.2015 - 08.2015
Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor of Arts - Vocal Performance
Hampton University
Hampton, VA
05.2019
High School Diploma -
East High School
Denver, CO
05.2014
Skills
Sales & Revenue Improvement
Exceptional Communication
Strong Analytical Ability & Work ethic
Attention to Detail
Microsoft efficient (PPT, Excel, & Word)
Financial & Business Software efficient
Point of Sales (POS) and Business equipment
Organizational Leadership
Time Management
Customer Billing
Decision-Making
Professional References
Dr. Shelia Maye, Hampton University, Department of Music (Chairperson)
Eileen Sweeney, Margot Elena
Martin Vestel, TIAA (Financial Consultant Trainee)
Customer Service Center Manager at GAS EQUIPMENT COMPANY, A MAKEEN Energy CompanyCustomer Service Center Manager at GAS EQUIPMENT COMPANY, A MAKEEN Energy Company