. Dedicated HR professional with strong grasp of employment laws, compliance issues and benefits plans. Successfully introduces process improvements and staff-development initiatives to drive corporate goal attainment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Orange Silicon Valley
08.2021 - Current
Monitor progress of change plans, collect feedback, evaluate results, and adjust plans as needed.
Evaluated employee performance and appraised their pay scale accordingly
Work with the human resources manager to implement strategic planning and policy management
Creating a recruitment plan and calendar according to the operation
Evaluating employee performance and appraising their pay scale accordingly
Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances
Guided managers and employees on talent management, payroll, FMLA, and benefits.
Conducted career fairs, screened resumes, and interviewed applicants to build candidate pipelines and enhance company culture.
Understood, interpreted, and mediated human resources inquiries to support the administration of human resources policies, procedures and programs.
Explained and administered medical insurance, disability and flexible spending accounts.
Provided advice to leadership on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.
Managed employee rewards programs.
Audited workplace, employee, and management policies and procedures.
Executed redesign of organizational structures to enhance team and leadership effectiveness through operational analysis, needs assessments, and process mapping.
Managed change through open communication to address employee concerns, allowing for different opinions and publicizing new strategies.
Created organizational flow charts and career path reports to evaluate employee compensation information.
Conducted salary survey research for both exempt and non-exempt positions.
Launched studies to improve alignment between components of the organization and organizational framework
Drives intensive recruitment methods for deep candidate investigation to ensure all positions are filled
Handles and manages the full cycle recruitment process, including sourcing & screening resumes, conducting interviews & reference checks, initiating background checks, etc.
Evaluates candidates, submit detailed reports, and give hiring process improvement suggestions.
● Conduct the new hire onboarding and training processes.
● Assists the hiring managers with employee performance reviews.
Communicates with the team to understand the needs of each position.
Human Resources Generalist / Advocate
Medical group
01.2021 - 07.2021
Generated internal documents such as offer letters, appointment letters, salary slips, and warning letters
Made onboarding plans and educated new employees on HR policies, internal procedures, and regulations
Evaluated employee performance and appraised their pay scale accordingly
Took appropriate disciplinary action against employees and addressing employee grievances
Plan and conduct new hire orientation
Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
Implemented and supervised orientation procedures for new hires.
Met with staff to resolve difficult situations related to performance and conflict management.
Built acomprehensive employee recruiting strategy.
Collaborating with outside vendors, upper management, and employees to maintain CSR standards conscripted by authorities
Evaluating employee performance and appraising their pay scale accordingly
Collaborated with entire human resource department to discuss new ways to recruit top talent.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Collaborated with local, state and federal agencies to secure hiring and training assistance.
Operated as key business partner to employees, managers, directors and senior leaders to promote HR practices and strategies and enable delivery of specific, measurable business goals.
Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
Spearheaded recruiting activities by representing company at job fairs, drafting offer letters, initiating background checks and conducting orientations.
Worked closely with functional experts in HR to optimize and shape programs for needs of client groups
Worked closely with functional experts in HR to optimize and shape programs for needs of client groups.
Human Resources Generalist
De Meritable Band
09.2013 - 05.2020
Created recruitment plan and calendar according to operation and sales projections
Generated internal documents such as offer letters, appointment letters, salary slips, and warning letters
Made onboarding plans and educated new employees on HR policies, internal procedures, and regulations
Maintained physical and digital files for employees
Created employee engagement plans, getting necessary budget approval, and initiating activities
Evaluated employee performance and appraised their pay scale accordingly
Took appropriate disciplinary action against employees and addressing employee grievances
Responsible for understanding FMLA, family medical leave act, and various state regulations
Responsible for investigating discrepancies in benefits for employees where female employees were charged more than male employees
Manage service delivery metrics and third-party supplier performance concerning 401K processes mentioned above
Provide details / respond to audit clarification, prepare schedules
Recommend new approaches, policy enhancements, and innovations to effect continual improvements in efficiency of department and services performed
Implemented and supervised orientation procedures for new hires.
Facilitated criminal background check process for new hires.
Met with staff to resolve difficult situations related to performance and conflict management.
Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
Improved operational processes resulting in productivity increase in HR department.
Provided advice to leadership on the implementation of HR policies and procedures, collective bargaining and union agreements, and business rollouts.
Managed employee rewards programs.
Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
Verified that vendors received timely enrollment information, changes and terminations.
Education
Bachelor of Science - Human Resources and Organizational Leadership
Rasmussen University
Ocala, FL
06.2021
Associate of Arts - Human Resources Management
Rasmussen College
Romeoville
07.2019
Skills
Business Operations
Organizational Leadership
Compensation and Benefits
HRIS System
Training and Development
Onboarding Training
Workable Recruitment Software
Federal and State Municipal Leave
Family and Medical Leave
Recruitment
Project Management
Employment Law
Strategic Thinker
Verbal and Written Communications
Organization and Time Management
Customer Service
Microsoft 365
Microsoft Excel
Self – Motivation
Project management
File and Records Management
Risk Management
Performance Evaluations
Team Collaboration
Records Preparation
Payroll Processing
FMLA Comprehension
Eligibility Determinations
Alternative Dispute Resolution (ADR)
Employee Relations
Policy Optimization
Policy Implementation
Procedure Implementation
Employment Law Knowledge
Budget Development
Organizational Development
HRIS Applications
Employee Recruitment
Employee File Management
SharePoint Intranet Software
Analytical and Critical Thinking
Diversity programs
Affiliations
Member, SHRM June 2020 - Present
Ambassador, Westlake Chamber of Commerce September 2017 – March 2021
Honors society
Certification
PHR - Professional in Human Resources in process
Timeline
Human Resources Generalist
Orange Silicon Valley
08.2021 - Current
Human Resources Generalist / Advocate
Medical group
01.2021 - 07.2021
Human Resources Representative
SandiSellz Clothing Store
12.2019 - 12.2020
Human Resources Generalist
De Meritable Band
09.2013 - 05.2020
Bachelor of Science - Human Resources and Organizational Leadership
Front Desk Receptionist/Scheduling Specialist at WOMENS HEALTH CENTER OF SILICON VALLEYFront Desk Receptionist/Scheduling Specialist at WOMENS HEALTH CENTER OF SILICON VALLEY