Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CHINEDU UMUNNAKWE

Fort Worth,TX

Summary

Accomplished leader with a proven track record, enhancing operational efficiency and team productivity. Skilled in Operations Management and fostering a customer-oriented environment. Demonstrated ability to train staff effectively, leading to significant improvements in production quality and workplace safety. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

12
12
years of professional experience

Work History

Overnight Security Guard

National Star Services
02.2022 - Current
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Examined doors, windows and gates to verify security.
  • Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.

Shift Supervisor

Quality Packaging Industries (Direct Employee)
07.2021 - 02.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Troubleshot equipment to reduce service calls and downtime.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Supervised ongoing daily production phases.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

Line Lead/Maintenance Shift Supervisor

Quality Packaging Industries (Direct Employee)
10.2019 - 06.2021
  • Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
  • Collaborated with manager on performance-related issues and employee performance reviews.
  • Provided and promoted solutions to eliminate reoccurring problems.
  • Assisted in training new employees and implementing procedural changes.
  • Monitored product quality to achieve superior quality reputation.
  • Followed daily production schedules for organized and on-time deliveries.
  • Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Inspected products and machines to maintain quality and efficiency.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.

Machinery Operator

Quality Packaging Industries (For Insignia)
09.2015 - 10.2019
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.

Lead Valet

DFW Valet
03.2013 - 05.2015
  • Managed a team of valets, ensuring adherence to company policies and safety procedures.
  • Issued and collected claim tickets and processed valet parking fees.
  • Provided punctual, polite valet services to uphold professional standards.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
  • Resolved customer complaints through calm, constructive communication.
  • Ensured safe operation of client vehicles by adhering to strict driving guidelines and following traffic regulations at all times.
  • Entered guest vehicle information and location in computerized valet parking system.
  • Enhanced customer satisfaction by providing efficient and professional valet services.
  • Reduced damage claims by maintaining a clean driving record and following proper parking techniques.

Education

High School Diploma -

Aguda Grammer School
Aguda, Lagos

Skills

  • Verbal and written communication
  • Operations Management
  • Staff Scheduling
  • Business Administration
  • Operations Support
  • Production Reporting
  • Business Development
  • Customer-Oriented
  • Workplace Safety
  • Work ethic
  • Punctuality
  • Incident Reporting
  • English fluency
  • Complex Problem-Solving
  • Employee Training
  • Staff Management
  • Team Leadership
  • Positive Attitude
  • Decision-making capabilities
  • Staff Training and Development
  • Motivational Leadership
  • Customer Service
  • Critical Thinking
  • Computer Skills

Languages

English
Native or Bilingual
Italian
Full Professional
Spanish
Professional Working
Igbo
Native or Bilingual
Yoruba
Native or Bilingual

Timeline

Overnight Security Guard

National Star Services
02.2022 - Current

Shift Supervisor

Quality Packaging Industries (Direct Employee)
07.2021 - 02.2022

Line Lead/Maintenance Shift Supervisor

Quality Packaging Industries (Direct Employee)
10.2019 - 06.2021

Machinery Operator

Quality Packaging Industries (For Insignia)
09.2015 - 10.2019

Lead Valet

DFW Valet
03.2013 - 05.2015

High School Diploma -

Aguda Grammer School

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CHINEDU UMUNNAKWE