Hi, I’m
Chinedu Emmanuel Oleka
Enterprise Systems, ERP & AI Automation Delivery Manager
Bowie,Maryland
Summary
Senior Enterprise Systems and Platform Delivery Leader with 15+ years of experience driving large-scale ERP, SaaS, and enterprise application implementations across finance, procurement, inventory, logistics, CRM, and operational workflows. Proven expertise in delivering automation-first enterprise platforms, integrating AI-assisted workflows, and optimizing business processes to reduce manual operations and improve organizational efficiency.
Recognized for strong end-to-end delivery ownership, executive stakeholder engagement, and cross-functional leadership spanning engineering, QA, DevOps, security, and product teams. Adept at bridging business strategy and technology execution to deliver scalable, resilient, and future-ready enterprise solutions.
Overview
16
years of professional experience
3
Certificates
1
Language
Work History
Servercrib Technology SolutionsBowie, MD
Co-Founder & ERP / Enterprise Applications Delivery Lead
12.2023 - Current
Job overview
- Leading the end-to-end delivery of a large-scale enterprise ERP platform (500+ modules) spanning finance, procurement, inventory, logistics, CRM, reporting, and enterprise workflows.
- Driving an automation-first platform strategy, embedding intelligent workflows to reduce manual processing and improve operational efficiency across core business functions.
- Directing cross-functional teams across engineering, QA, DevOps, security, and product throughout discovery, implementation, testing, deployment, and stabilization phases.
- Establishing delivery governance frameworks, implementation standards, and quality controls to ensure scalability, security, and long-term platform adoption.
- Owning roadmap planning, milestone execution, risk management, and executive stakeholder communication across enterprise initiatives.
- Streamlined operational processes for improved efficiency and cost reduction.
- Established foundational processes for business operations.
TRG & DEV International Associates Ltd.Lagos, Lagos, Nigeria
ERP & Enterprise Applications Delivery Consultant
09.2022 - 12.2025
Job overview
- Delivered enterprise ERP and business systems solutions supporting finance, procurement, operations, and supply chain workflows.
- Led requirements discovery, business process mapping, solution design, UAT coordination, and go-live execution across multiple engagements.
- Implemented standardized and automated business workflows to improve transaction processing, approvals, and reporting accuracy.
- Partnered with executive stakeholders to align enterprise system capabilities with operational and strategic business objectives.
- Supported post-implementation optimization initiatives focused on adoption, efficiency, and performance improvement.
- Consistently met or exceeded monthly performance metrics set by management for on-time deliveries.
- Handled customer inquiries and concerns promptly, maintaining a high level of customer service throughout the entire process.
- Trained new delivery consultants in company procedures, improving overall team performance and consistency.
Odoo SA – Partner EcosystemLagos, Lagos, Nigeria
ERP Implementation Partner / Delivery Manager
07.2020 - 12.2025
Job overview
- Led full-lifecycle ERP implementations across Procure-to-Pay, Inventory, Accounting, CRM, and integrated enterprise systems.
- Coordinated configuration, integration, testing, training, and stabilization activities across concurrent client engagements.
- Improved platform adoption and operational efficiency through structured change management and user enablement initiatives.
- Delivered multiple ERP projects within scope, timeline, and budget while maintaining high customer satisfaction.
- Monitored partner performance and provided feedback on areas of improvement.
- Achieved successful client outcomes by identifying business, technical, and operational requirements and translating them into scalable ERP and application solutions across enterprise environments.
- Developed and implemented service delivery and stakeholder engagement strategies that strengthened vendor, client, and cross-functional partnerships.
- Collaborated with internal teams, vendors, and external partners to expand delivery capacity and ensure alignment with enterprise objectives.
- Oversaw service delivery portfolio supporting enterprise applications across Nigeria based stakeholders, managing concurrent enhancements, support requests, and implementation initiatives.
Goldlin Dimensions LimitedLagos, Lagos, Nigeria
Managing Partner & Business Systems Delivery Lead
01.2020 - 12.2025
Job overview
- Managed multiple concurrent ERP and enterprise systems delivery engagements across diverse industries.
- Supported executive leadership with budgeting, forecasting, enterprise reporting, and systems-driven decision support.
- Designed and delivered business systems emphasizing process optimization, automation, and operational visibility.
- Recognized for delivery excellence, stakeholder trust, and long-term client relationships.
- Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Built strong networks with key stakeholders both internally and externally to support business growth objectives.
Dilon Technologies LtdLagos, Lagos, Nigeria
Business Systems Analyst / ERP Implementation Specialist
06.2010 - 06.2020
Job overview
- Managed multiple concurrent ERP and enterprise systems delivery engagements across diverse industries.
- Supported executive leadership with budgeting, forecasting, enterprise reporting, and systems-driven decision support.
- Designed and delivered business systems emphasizing process optimization, automation, and operational visibility.
- Recognized for delivery excellence, stakeholder trust, and long-term client relationships.
- Increased sales by 30% by coaching team members on effective sales strategies to boost retention results.
Education
Our Saviour Institute of Science, Agriculture & TechnologyNigeria
Bachelor of Science (B.S.) from Biochemistry
01.2010
University Overview
U.S. Equivalency: Bachelor’s Degree (WES)
Skills
Enterprise ERP & SaaS Platform Delivery
AI-Assisted Workflow & Process Automation
Intelligent Business Systems Design
ERP Program & Project Management
Enterprise Application Governance & Controls
Business Process Optimization
Multi-ERP & Systems Integration
Stakeholder & Executive Communication
Cross-Functional Team Leadership
Change Management & User Adoption
Data-Driven Decision Enablement
Platform Scalability & Operational Excellence
Certification
IT Service Management (ITIL), In Progress
Timeline
Co-Founder & ERP / Enterprise Applications Delivery Lead
Servercrib Technology Solutions
12.2023 - Current
ERP & Enterprise Applications Delivery Consultant
TRG & DEV International Associates Ltd.
09.2022 - 12.2025
ERP Implementation Partner / Delivery Manager
Odoo SA – Partner Ecosystem
07.2020 - 12.2025
Managing Partner & Business Systems Delivery Lead
Goldlin Dimensions Limited
01.2020 - 12.2025
Business Systems Analyst / ERP Implementation Specialist
Dilon Technologies Ltd
06.2010 - 06.2020
Our Saviour Institute of Science, Agriculture & Technology
Bachelor of Science (B.S.) from Biochemistry
Languages
English