Chinenye okorocha
Owings Mills,MD
Summary
Proven Direct Support Professional with a track record of enhancing client well-being at Forward Vision. Excelled in client relationship building and problem-solving, achieving significant improvements in client satisfaction. Skilled in safety compliance and interpersonal communication, I consistently fostered positive environments and streamlined processes, contributing to the agency's reputation for excellence. Experienced with project management, client relations, and problem-solving. Utilizes strategic planning and resource allocation to ensure successful project delivery. Track record of adaptability and effective communication in diverse and dynamic settings.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Forward Vision
06.2019 - 04.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Transported clients to medical and dental appointments to provide support.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Direct Support Professional
Chimesmd
09.2019 - 10.2023
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Advocated for client needs during service planning meetings, ensuring resources were allocated appropriately to foster growth and development.
- Collaborated with healthcare providers to coordinate medical appointments for clients, ensuring proper follow-up on treatments and recommendations.
- Conducted regular performance evaluations for direct support professionals to identify areas of improvement and guide professional development.
- Fostered a positive work environment by supporting team members, recognizing achievements, and addressing conflicts in a timely manner.
- Contributed to the continuous improvement of service delivery by participating in agency initiatives, providing feedback, and implementing best practice strategies.
- Implemented emergency response protocols effectively during crisis situations to protect the safety of both clients and staff members.
- Assisted disabled clients to support independence and well-being.
Independent Contractor
UZURV
11.2023 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
Education
Bachelor of Science - Nursing
NIGTINGALE COLLEGE
95 S State St Suiten 400, Salt Lake City, UT 8411 Skills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
- Time Management
- Teamwork and Collaboration
- Attention to Detail
- Active Listening
- Problem-Solving
- Organizational Skills
- Multitasking Abilities
- Conflict Resolution
- Excellent Communication
- Written Communication
- Process Improvement
- Interpersonal Communication
Timeline
Independent Contractor
UZURV
11.2023 - Current
Direct Support Professional
Chimesmd
09.2019 - 10.2023
Direct Support Professional
Forward Vision
06.2019 - 04.2022
Bachelor of Science - Nursing
NIGTINGALE COLLEGE
Similar Profiles
Wilberto LugoWilberto Lugo
Fedex Driver at Delivery Driver, Buckboard LLC / Forward VisionFedex Driver at Delivery Driver, Buckboard LLC / Forward Vision
Layla DavisLayla Davis
Activity Manager at Peer Forward Formally College SummitActivity Manager at Peer Forward Formally College Summit
Merlyn PlasenciaMerlyn Plasencia
RBT at Forward Behavior Analysis Services Inc.RBT at Forward Behavior Analysis Services Inc.