Organized and efficient administrative professional with 10+ years of experience supporting top-tier executives in finance, sales, education, and accounting. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities. Strengths include advanced computer skills and strong research ability. Dedicated to excellent customer service, client satisfaction, and team communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Financial Analyst
Contemporary Management Concepts
Alachua, FL
05.2017 - 12.2018
Reviewed financial reports and streamlined operations to increase productivity and company profits.
Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.
Reviewed weekly and monthly budget performance reports, ensuring departments and agencies operated within allocated budgets and investigated excessive expenses and reporting discrepancies.
Analyzed financial information related to payroll, capital projects, operating expenses, professional service contracts, and office supplies and equipment to examine budget needs.
Handled internal and external inquiries and complaints submitted by accounts payable clerk, finance director, and other department heads, providing outstanding customer service when resolving issues.
Budgeted active and proposed projects by accurately determining pricing, margins, and risk factors.
Created and maintained precise and accurate models, charts, and reports.
Presented results of financial analyses to directors verbally and in written form.
Solved financial problems with use of diverse analytical and modeling techniques.
Analyzed revenues, costs, and expenses for operating construction projects.
Reviewed and analyzed project spending throughout project life cycle.
Events Sales Director
Gainesville Country Club
Gainesville, FL
06.2016 - 05.2017
Produce and update all social media implementation to include interviews, photos and video capture for content marketing program
Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
Exceeded sales goals through effective time management and resource allocations.
Solved complex problems to increase sales effectiveness and streamline business direction.
Researched markets and key audiences to increase profits through effective marketing and branding campaigns.
Created effective marketing campaigns to reinforce branding initiatives and maximize outreach.
Utilized consumer trends to shape sales approaches.
Updated products, service agreements, and pricing to retain competitive advantage and generate new Events customers.
Presented Event Services at industry trade shows and client-sponsored events.
Coordinated with participating vendors during event planning.
Performed event coordination for larger parties and gatherings.
Performed face-to-face meetings to finalize contract for services and event details.
Corresponded with clients to answer questions and resolve issues.
Established working relationships with clients by organizing various events.
Launched social media campaign to promote Event services.
Confirmed permits, insurance, and [Type] notices needed for events.
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Selected and ordered décor and event materials.
Managed administrative logistics of events planning, event booking and event promotions.
Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization, and rehearsal, ceremonies, and receptions.
Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Planned large-scale events such as trade shows, conferences, and meetings.
Fostered relationships with local and national wedding suppliers to obtain best price, quality, and delivery of products.
Executive Assistant
City College
Gainesville, FL
09.2013 - 06.2016
Managed complex calendar scheduling with focus on proper allocation of executive availability.
Worked with the fiscal office on financial reimbursements, reconciliation of vendor accounts and invoices, and resolution of discrepancies.
Organized and coordinated conferences and monthly meetings.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Processed travel expenses and reimbursements for executive team and senior management group.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Created expense reports, budgets and filing systems for management team.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Researched, proposed and implemented vendor agreements to decrease costs and improve services.
Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Filed paperwork and organized computer-based information.
Worked with senior management to initiate new projects and assist in various processes.
Handled incoming and outgoing mail, email and faxes.
Volunteered to help with special projects of varying degrees of complexity.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Coordinated events and worked on ad hoc projects.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Promoted team productivity by keeping supplies organized and well-stocked.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
Executed basic banking and bookkeeping tasks.
Upheld strict timetables by maintaining accurate, balanced calendars.
Took notes and dictation at meetings.
Managed and reviewed filing and office systems.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Wrote reports, executive summaries and newsletters.
Used QuickBooks to produce monthly invoices, reports and other deliverables.
Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL
12.2011 - 12.2013
Skills
Timing Optimization
Problem Solving
Financial Modeling
Analytical Thinking
Administrative Oversight
Executive Schedule Management
Verbal and Written Communication
Time Management
Detail-Oriented
Microsoft Office
Records Management Databases
Timeline
Financial Analyst
Contemporary Management Concepts
05.2017 - 12.2018
Events Sales Director
Gainesville Country Club
06.2016 - 05.2017
Executive Assistant
City College
09.2013 - 06.2016
Bachelor of Science - Psychology
University of Central Florida
12.2011 - 12.2013
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