Chinetha Johnson-McKnight
Augusta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Administrative Assistant
Residential Support Services
Douglasville , GA
2020.12 - 2021.12
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Responded to customer issues to provide immediate resolution and improve retention.
Lead Patient Care Technician
Community Health Of South Florida
Miami , FL
2013.08 - 2020.12
- Assisted nursing staff in the provision of patient care and treatments, including administering medications.
- Carried out administrative duties such as scheduling appointments, inputting data into computer systems and filing paperwork.
- Educated patients on disease processes, lifestyle modifications and preventive health measures.
- Participated in interdisciplinary meetings to discuss patient cases and develop individualized plans of care.
Transit Bus Operator
Miami Dade Transit Agency
Miami , FL
2000.03 - 2013.08
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Monitored passengers to ensure they followed safety regulations and paid fares.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Enforced passenger rules and regulations while providing courteous service.
- Communicated regularly with dispatch personnel via two-way radio systems.
- Managed time effectively by arriving at stops on schedule according to route times.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Announced stops clearly to help passengers disembark at correct locations.
Education
Some College (No Degree) - Business Administration and Management
Miami Dade Community College
Miami, FLSkills
- IV Insertion
- HIPAA Compliance
- Mobility Assistance
- Vital Signs Monitoring
- Data Collection
- Office Administration
- Scheduling
- Clerical Support
- Data Entry
- Appointment Scheduling
- Critical Thinking
- Customer Service
References
References available upon request.
Timeline
Administrative Assistant
Residential Support Services
2020.12 - 2021.12
Lead Patient Care Technician
Community Health Of South Florida
2013.08 - 2020.12
Transit Bus Operator
Miami Dade Transit Agency
2000.03 - 2013.08
Some College (No Degree) - Business Administration and Management
Miami Dade Community College
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